HotelsGatlinburg HotelsWestgate Smoky Mountain Resort & Spa
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Westgate Smoky Mountain Resort & Spa

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3.8
2,508 reviews
+1 865-430-4800

Top Amenities

Free Wifi
Free Parking
Pets Allowed
Pool

Enjoy Family Fun at Westgate Smoky Mountain Resort & Spa

What Do the Rooms Include?

Villas from studio-size up to five bedrooms are available and feature wood accents and earthy mountain-inspired color schemes. Villas come with televisions, cable, DVD players, WiFi Internet access, air conditioning and heating, hair dryer, and safe. Villas with two or more bedrooms offer a private balcony. All rooms, except studios, come with fully equipped kitchens and pillow top mattresses. Studio villas have a kitchenette with microwave, mini fridge, two-burner stove, coffee maker, and toaster.

What Amenities/Features Are Available?

The Wild Bear Falls Water Park, located on-site, is open year-round and features waterslides, lazy river, tree playhouse, and a retractable roof. Guests also have a great selection of places to eat at the hotel, including an ice cream shop and the Westgate Smokehouse Grill. Plus, Serenity Spa offers over 50 spa treatments and services. The hotel also has a nine-hole mini golf course guests can enjoy for a small fee per person. The Bear Foot Game Room provides more family fun at the lobby level.

What Are the Room Rates at Westgate Smoky Mountain Resort & Spa?

Villa prices vary depending on size, ranging from about $120 to $700 per night.

What's There to Do Nearby?

Guests have access to Pigeon Forge and Gatlinburg attractions, including Dollywood, Ripley's Aquarium of the Smokies, and two shopping centers. Great Smoky Mountains National Park is also less than four miles away.

What's the Bottom Line?

Guests to Westgate Smoky Mountain Resort & Spa enjoy the comforts of home in over-sized villas. Plus, with a water park, mini golf, and other great entertainment on-site, the hotel offers more family fun than other Gatlinburg hotels.

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915 Westgate Resort Road
Gatlinburg, TN 37738
Rooms & Rates
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User Highlights
Overall Guest Score
3.8
Service
"Hotel staff was exceptional" "Check in was seamless"
82% found the staff to be very friendly.
59% indicated the reception staff was not good.
Location
"Quiet, peaceful environment" "Restaurant on site was terrible"
Not enough parking facilities, according to 90%.
80% liked the proximity to sightseeing.
Amenities
"Property was spectacular" "Game room or indoor waterpark, which was not worth the money"
55% thought the building was acceptable.
65% found the grounds not bad.
Breakfast
"Free continental breakfast" "Great for breakfast and dinner"
70% were happy with the price of the breakfast.
Room
"Tile grout is pretty moldy" "Broken shower door"
86% thought the view was good.
Only 61% said rooms were clean enough.
Food
"Restaurant on site was terrible" "Grill was TERRIBLE"
The price was too high for 52%.
83% loved the menu selection.
Value
"Game room or indoor waterpark, which was not worth the money" "Charged extra for Internet use"
59% thought it was overpriced.
The price was too high for 52%.
Comfort
"Walls were paper thin" "Horrible mattress on sofa bed"
Only 55% said rooms were big enough.
55% didn't like the uncomfortable beds.
WiFi
"Charged extra for Internet use" "Had to pay for Wifi"
94% said the wifi quality was bad.
59% thought it was overpriced.

Good to know...

Parking is rare
Great view
Could be quieter
Beds need improvement
Hotel Information
Features
Air-conditioned
Bar or Lounge
Business Center
Concierge
Fitness Center
Free Parking
Free Wifi
Handicap
Kitchenette
No Smoking
Pets Allowed
Pool
Restaurant
Spa or Sauna
Details
Check-In
From 4:00pm*must be 18 or older to check-in
Check-Out
Until 10:00am
# of Rooms
765
Fees
Required
  • Deposit: USD 50.00 per stay
  • Resort Fee: USD 9.99 per accommodation, per night
Add-ons
  • Internet Fee: USD 10 per night (rates may vary)
  • Pet Fee: USD 170.00 per pet, per stay
  • Pet Deposit: USD 100.00 per stay
  • Breakfast Fee: USD 12.95 per person (approximately)
Handicap Accessible
Wheelchair Accessible
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