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Novotel Surfers Paradise

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8.0
Excellent
6,226 reviews
+61 7 5579 3499

Top Amenities

Free Wifi
Pool
Fitness Center
Restaurant

Just the Right Spot in Surfers Paradise

Everything Within Walking Distance

Situated in Surfers Paradise right on Surfers Paradise Boulevard, a street full of shops, restaurants, and nightlife, is the Hotel Grand Chancellor. Right next to the hotel is the Cavill Mall, which includes a Hard Rock Cafe, Woolworths, and lots of smaller shops. It only takes a few minutes to walk to the beach. There you'll find specific swimming areas watched by lifeguards, so you can have fun while staying safe. With so many restaurants and attractions nearby, including buses that can transport you to the major theme parks, you can avoid the hotel's parking fee and go carless.

On-site Restaurant and Outdoor Pool

Start the day with the breakfast buffet at Hanlan's Restaurant or order room service and eat in your room. If you'd rather avoid the sand for now, head to the pool where you can take a dip or bask in the sunshine. Rather be more active? Check out the fitness center, which features treadmills, rowing machines, and weights. Bring along a tennis racket and you can work on your game day or night at the hotel's lighted tennis court.

At the end of the day, check out one of the many local restaurants or head back to Hanlan's for dinner. It's known for its seafood buffet with fresh crab, oysters, prawns, and other international cuisine. While the restaurant is only open for breakfast and dinner, the bar is open throughout the day. Here you can get coffee and breakfast, quick snacks and ready-made sandwiches or salad, or order some cocktails.

Budget Rooms With Updated Decor

The rooms range from a standard twin room up to a premium king spa room with an ocean view. All rooms come with an LCD TV, air conditioning, refrigerator, coffee maker, and hair dryer. Choose a room that is on a higher floor and away from the mall side if having a quiet room is essential to you. The side with the mall can get very noisy late into the night because of the music from nightclubs.

The Bottom Line

Because of its location and pricing, many find the Hotel Grand Chancellor in Surfers Paradise a great option for a relaxing vacation to the Gold Coast. Though it's not one of the higher-end hotels found in the area, it's a respectable choice for many travelers and well worth the price.

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Cnr Surfers Paradise Blvd and Hanlan St
Gold Coast, QLD 4217
Rooms & Rates
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User Highlights
8.0
Excellent
Location
"Location was superb" "Location of the hotel is fantastic"
98% liked the proximity to shopping.
Not enough parking facilities, according to 74%.
Breakfast
"Delicious buffet breakfast" "Delicious breakfast in the restaurant"
80% were happy with the price of the breakfast.
Service
"Concierge staff were amazing extremely helpful" "Staff were amazing"
86% found the staff to be very friendly.
54% said the reception staff was ok.
Value for money
"Price was excellent" "Great Breakfast deal"
80% were happy with the price of the breakfast.
77% thought it was a great value.
Room
"Fantastic apartment for an extended family" "Fittings were loose and dirty"
97% thought the view was good.
85% complained about the bathroom.
Comfort
"Bed sheet with stains" "Worst night sleep"
Beds were acceptable for 51%.
Only 65% said rooms were big enough.
Amenities
"Ageing building" "No free internet for club"
59% thought the building wasn't nice.
92% thought the facilities needed updating.
Vibe
"Toilet was old" "Carpet was old"
86% criticized the unstylish hotel.
68% thought the atmosphere was somewhat friendly.
WiFi
"Wi fi would not work" "Internet wouldn't work"
90% said the wifi quality was bad.
77% thought it was a great value.

Good to know...

Hotel could use some updating
Rooms in need of an update
Bathroom could be optimized
Great shopping
Hotel Information
Features
Air-conditioned
Bar or Lounge
Business Center
Concierge
Fitness Center
Free Wifi
Handicap
Pool
Restaurant
Spa or Sauna
Details
Check-In
From 2:30pm*must be 18 or older to check-in
Check-Out
Until 11:00am
# of Rooms
408
Fees
Required
  • Damage Deposit: AUD 200 per stay
Add-ons
  • Rollaway Bed Fee: AUD 40.0 per night
  • Internet Fee: AUD 15 per night (rates may vary)
  • Parking Fee: AUD 17.00 per day
  • Late Check-out Fee: AUD 30.00
  • Breakfast Fee: AUD 29 per person (approximately)
Smoking
Some smoking-allowed rooms
Handicap Accessible
Wheelchair Accessible
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