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Novotel Surfers Paradise

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8.1
Excellent
7,889 reviews
+61 7 5579 3499

Top Amenities

Free Wifi
Pool
Fitness Center
Restaurant

Just the Right Spot in Surfers Paradise

Everything Within Walking Distance

Situated in Surfers Paradise right on Surfers Paradise Boulevard, a street full of shops, restaurants, and nightlife, is the Hotel Grand Chancellor. Right next to the hotel is the Cavill Mall, which includes a Hard Rock Cafe, Woolworths, and lots of smaller shops. It only takes a few minutes to walk to the beach. There you'll find specific swimming areas watched by lifeguards, so you can have fun while staying safe. With so many restaurants and attractions nearby, including buses that can transport you to the major theme parks, you can avoid the hotel's parking fee and go carless.

On-site Restaurant and Outdoor Pool

Start the day with the breakfast buffet at Hanlan's Restaurant or order room service and eat in your room. If you'd rather avoid the sand for now, head to the pool where you can take a dip or bask in the sunshine. Rather be more active? Check out the fitness center, which features treadmills, rowing machines, and weights. Bring along a tennis racket and you can work on your game day or night at the hotel's lighted tennis court.

At the end of the day, check out one of the many local restaurants or head back to Hanlan's for dinner. It's known for its seafood buffet with fresh crab, oysters, prawns, and other international cuisine. While the restaurant is only open for breakfast and dinner, the bar is open throughout the day. Here you can get coffee and breakfast, quick snacks and ready-made sandwiches or salad, or order some cocktails.

Budget Rooms With Updated Decor

The rooms range from a standard twin room up to a premium king spa room with an ocean view. All rooms come with an LCD TV, air conditioning, refrigerator, coffee maker, and hair dryer. Choose a room that is on a higher floor and away from the mall side if having a quiet room is essential to you. The side with the mall can get very noisy late into the night because of the music from nightclubs.

The Bottom Line

Because of its location and pricing, many find the Hotel Grand Chancellor in Surfers Paradise a great option for a relaxing vacation to the Gold Coast. Though it's not one of the higher-end hotels found in the area, it's a respectable choice for many travelers and well worth the price.

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Cnr Surfers Paradise Blvd and Hanlan St
Gold Coast, QLD 4217
Rooms & Rates
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User Highlights
8.1
Excellent
Location
"Location is the saving grace" "Location of this property is amazing"
98% liked the proximity to shopping.
Not enough parking facilities, according to 73%.
Service
"Staff in resteraunt were faultless" "Concierge staff were amazing extremely helpful"
87% found the staff to be very friendly.
57% said the reception staff was ok.
Breakfast
"Scrumptious buffet breakfast" "Breakfast buffet was delicious"
88% were happy with the price of the breakfast.
Value for money
"Fabulous value for money" "Service was great, affordable"
88% were happy with the price of the breakfast.
Pool
"Pool area is terrible" "Gym and pool facilities are my favourite"
Dirty pool, said 67%.
Room
"Staff and accomodation was fantastic" "Bed sheets had stains"
97% thought the view was good.
Only 60% said rooms were clean enough.
Comfort
"Aircon is broken" "Pillows are terrible"
Only 69% said rooms were big enough.
82% thought it was too noisy.
Amenities
"Smell of lemons throughout the lobby" "Building was a nightmare"
64% thought the building wasn't nice.
92% complained about the elevator.
WiFi
"Internet was terrible" "Terrible internet service"
92% said the wifi quality was bad.

Good to know...

Parking is rare
Hotel buildings could use some improvement
Friendly service
Great view
Hotel Information
Features
Air-conditioned
Bar or Lounge
Business Center
Concierge
Fitness Center
Free Wifi
Handicap
No Smoking
Pool
Restaurant
Spa or Sauna
Details
Check-In
From 2:00pm*must be 18 or older to check-in
Check-Out
Until 11:00am
# of Rooms
408
Fees
Required
  • Damage Deposit: AUD 200 per stay
Add-ons
  • Rollaway Bed Fee: AUD 50 per day
  • Internet Fee: AUD 15 per night (rates may vary)
  • Parking Fee: AUD 17.00 per day
  • Late Check-out Fee: AUD 30.00
  • Breakfast Fee: AUD 32 per person (approximately)
Handicap Accessible
Wheelchair Accessible