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Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

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8.2
Excellent
2,478 reviews
+1 808-969-3333

Top Amenities

Free Wifi
Free Parking
Pool
Fitness Center
With a stay at Grand Naniloa Hotel Hilo - a Doubletree by Hilton, you'll be centrally located in Hilo, a 5-minute drive from Panaewa Rainforest Zoo and 9 minutes from University of Hawaii at Hilo. This golf hotel is 2.1 mi (3.4 km) from Pacific Tsunami Museum and 2.1 mi (3.4 km) from Lyman Museum. Make yourself at home in one of the 379 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.Amenities Practice your swing on the golf course and enjoy other recreational amenities, such as a nightclub and an outdoor pool. Additional amenities at this hotel include complimentary wireless Internet access, gift shops/newsstands, and wedding services. Satisfy your appetite for lunch or dinner at the hotel's restaurant, Sandalwood, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6 AM to 10 AM and on weekends from 7 AM to 11 AM for a fee. Featured amenities include complimentary wired Internet access, a business center, and a 24-hour front desk. Planning an event in Hilo? This hotel has facilities measuring 11,000 square feet (1022 square meters), including a meeting room. Self parking (subject to charges) is available onsite.
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93 Banyan Drive
Hilo, HI 96720
Rooms & Rates
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User Highlights
8.2
Excellent
WiFi
"Internet worked well" "Computers available"
65% thought the wifi quality was ok.
Location
"Excellent surroundings" "Excellent valet parking"
Not enough parking facilities, according to 59%.
Good access to the airport, said 100%.
Room
"Breathtaking view of the bay" "Room was gorgeous"
95% thought the view was good.
83% said the beds were comfortable.
Service
"Staff was very friendly and helpful" "Staff was amazing"
89% found the staff to be very friendly.
54% said the reception staff was ok.
Food
"Delicious cookies" "No vegetarian option"
Only 50% were satisfied with the menu.
Yummy desserts, said 93%.
Breakfast
"Omelets made to order" "There was no complimentary breakfast"
59% said the breakfast was too expensive.
Wellness Area
"Brand new Fitness equipment" "No hot tub"
top-notch fitness area, thought 88%.
Comfort
"AC did not work" "Loud Aircon"
83% said the beds were comfortable.
Only 60% said rooms were big enough.

Good to know...

Parking is rare
Great view
Could be quieter
Friendly service
Expert Reviews
Gayot
This 315-room, no-smoking resort, located on the water along scenic Banyan Drive on Hilo Bay, greets visitors with a large airy lobby done in a bright pastel color scheme. Just three...
Ask for a room above the fourth floor to get the best location overlooking the bay.
DK Eyewitness
This affordable resort is a Hilo landmark. Rooms are air-conditioned and have TVs and refrigerators. There are two pools, a spa, and a restaurant on the property. Right on Hilo Bay, it is...
Hotel Information
Features
Air-conditioned
Bar or Lounge
Business Center
Concierge
Fitness Center
Free Parking
Free Wifi
Golf
Handicap
No Smoking
Pool
Restaurant
Spa or Sauna
Details
Check-In
From 4:00pm*must be 18 or older to check-in
Check-Out
Until 11:00am
# of Rooms
379
Fees
Required
  • Resort Fee: USD 30.00 per accommodation, per night
Add-ons
  • Parking Fee: USD 20.00 per day
  • Rollaway Bed Fee: USD 30 per night
  • Breakfast Fee: USD 21.00 per person (approximately)
Handicap Accessible
Wheelchair Accessible