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Grand Naniloa Hotel Hilo - a Doubletree by Hilton

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7.8
Good
1,678 reviews
+1 808-969-3333

Top Amenities

Free Wifi
Free Parking
Pool
Fitness Center
Conveniently located approximately two miles from the Hilo Airport, Grand Naniloa Hotel offers beautiful panoramic views of Mauna Kea on one side and Hilo Bay and the Hamakua Coastline on the other. This resort is home to a fresh water swimming pool and a 9-hole executive golf course where all guests are offered a free round of golf for each registered guest everyday of their stay. Meeting and conference rooms are available, a technology support staff, along with exhibit space, event catering, and complimentary wired and wireless Internet access. Wedding services are also available. As an extra convenience, the Grand Naniloa Hotel has a Laundromat facility, a gift sundry shop, and safety deposit boxes available at the front desk. Ample free parking is also available. With 265 air conditioned rooms and suites, the Grand Naniloa Hotel has some of the finest accommodations on Hilo Bay. Rooms are equipped with a full range of amenities.
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93 Banyan Dr
Hilo, HI 96720
Rooms & Rates
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User Highlights
7.8
Good
Location
"Amazing places to eat" "Great restaurants nearby"
Not enough parking facilities, according to 72%.
Good access to the airport, said 100%.
Service
"Courteous staff" "No dinner service"
80% found the staff to be very friendly.
56% indicated the reception staff was not good.
Room
"Air conditioner broke" "Rickety desk chair"
98% thought the view was good.
71% said the beds were comfortable.
Amenities
"Plenty of outdoor seating" "Dated facility"
50% thought the building was acceptable.
85% found the grounds to be nice.
Breakfast
"There was no complimentary breakfast" "Horrible continental breakfast"
Breakfast prices were ok, according to 51%.
Comfort
"Loud A/C" "Air conditioner broke"
71% said the beds were comfortable.
Only 54% said rooms were big enough.
Food
"No vegetarian option" "Worst pancakes"
57% did not like what was on the menu.
For 76%, the dining experience was not enjoyable.
Pool
"Very small swimming pool" "Swimming pool was tiny"
Dirty pool, said 80%.

Good to know...

Parking is rare
Great view
Could be quieter
Reception should be more attentive
Expert Reviews
Gayot
This 315-room, no-smoking resort, located on the water along scenic Banyan Drive on Hilo Bay, greets visitors with a large airy lobby done in a bright pastel color scheme. Just three...
Ask for a room above the fourth floor to get the best location overlooking the bay.
DK Eyewitness
This affordable resort is a Hilo landmark. Rooms are air-conditioned and have TVs and refrigerators. There are two pools, a spa, and a restaurant on the property. Right on Hilo Bay, it is...
Hotel Information
Features
Air-conditioned
Bar or Lounge
Business Center
Fitness Center
Free Parking
Free Wifi
Golf
Handicap
Pool
Restaurant
Details
Check-In
From 4:00pm*must be 18 or older to check-in
Check-Out
Until 11:00am
# of Rooms
265
Fees
Add-ons
  • Microwave Fee: USD 5.00 per day
  • Rollaway Bed Fee: USD 30 per night
Smoking
Some smoking-allowed rooms
Handicap Accessible
Wheelchair Accessible
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