HotelsHilo HotelsGrand Naniloa Hotel Hilo - a Doubletree by Hilton
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Grand Naniloa Hotel Hilo - a Doubletree by Hilton

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7.2
Good
1,010 reviews
+1 808-969-3333

Top Amenities

Free Wifi
Free Parking
Pool
Fitness Center
Conveniently located approximately two miles from the Hilo Airport, Grand Naniloa Hotel offers beautiful panoramic views of Mauna Kea on one side and Hilo Bay and the Hamakua Coastline on the other. This resort is home to a fresh water swimming pool and a 9-hole executive golf course where all guests are offered a free round of golf for each registered guest everyday of their stay. Meeting and conference rooms are available, a technology support staff, along with exhibit space, event catering, and complimentary wired and wireless Internet access. Wedding services are also available. As an extra convenience, the Grand Naniloa Hotel has a Laundromat facility, a gift sundry shop, and safety deposit boxes available at the front desk. Ample free parking is also available. With 265 air conditioned rooms and suites, the Grand Naniloa Hotel has some of the finest accommodations on Hilo Bay. Rooms are equipped with a full range of amenities.
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93 Banyan Dr
Hilo, HI 96720
Rooms & Rates
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User Highlights
7.2
Good
Location
"Close the sea" "Great farmers market"
Parking was ok, according to 54%.
Good access to the airport, said 100%.
Service
"Friendly front desk staff" "Very friendly staff"
85% found the staff to be very friendly.
51% indicated the reception staff was not good.
Room
"Loud A/C" "AC broke"
95% thought the view was good.
Only 62% said rooms were clean enough.
Cleanliness
"Clean garden" "Clean towels"
Only 62% said rooms were clean enough.
57% thought the cleanliness of the hotel was average.
Amenities
"Elegant entry" "Modern decor"
53% thought the building was acceptable.
67% considered the lobby entrance to be so-so.
Food
"Inexpensive restaurant dining" "24hr diner"
68% did not like what was on the menu.
Yummy desserts, said 85%.
Comfort
"Quiet stay." "Large flat-screen TV"
Beds were acceptable for 67%.
70% thought rooms were spacious.
Breakfast
"Horrible Continental Breakfast" "Tasty breakfast buffet"
Breakfast prices were ok, according to 64%.
WiFi
"WIFI in the lobby wasn't working" "Wifi worked well"
52% said the wifi quality was bad.
100% thought it was a great value.
Pool
"Swimming pool empty" "Pool is tiny"
Dirty pool, said 71%.

Good to know...

Wifi quality could be improved
Great view
Rooms need regular maintenance
Could be quieter
Expert Reviews
Gayot
This 315-room, no-smoking resort, located on the water along scenic Banyan Drive on Hilo Bay, greets visitors with a large airy lobby done in a bright pastel color scheme. Just three...
Ask for a room above the fourth floor to get the best location overlooking the bay.
DK Eyewitness
This affordable resort is a Hilo landmark. Rooms are air-conditioned and have TVs and refrigerators. There are two pools, a spa, and a restaurant on the property. Right on Hilo Bay, it is...
Hotel Information
Features
Air-conditioned
Bar or Lounge
Business Center
Fitness Center
Free Parking
Free Wifi
Golf
Handicap
Pool
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
265
Fees
Add-ons
  • Microwave Fee: USD 5.00 per day
  • Rollaway Bed Fee: USD 30 per night
Smoking
Some smoking-allowed rooms
Handicap Accessible
Wheelchair Accessible
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