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Grand Naniloa Hotel Hilo - a Doubletree by Hilton

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8.1
Excellent
2,082 reviews
+1 808-969-3333

Top Amenities

Free Wifi
Free Parking
Pool
Fitness Center
When you stay at Grand Naniloa Hotel Hilo - a Doubletree by Hilton in Hilo, you'll be on the waterfront, within a 10-minute drive of University of Hawaii at Hilo and Panaewa Rainforest Zoo. Featured amenities include complimentary wired Internet access, a business center, and a 24-hour front desk. Planning an event in Hilo? This hotel has facilities measuring 11,000 square feet (1022 square meters), including a meeting room. Self parking (subject to charges) is available onsite.
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93 Banyan Dr
Hilo, HI 96720
Rooms & Rates
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User Highlights
8.1
Excellent
Location
"Excellent surroundings" "Excellent valet parking"
Not enough parking facilities, according to 54%.
Good access to the airport, said 100%.
WiFi
"Internet worked well" "Computers available"
51% said the wifi quality was bad.
100% thought it was a great value.
Room
"Room was gorgeous" "Views were amazing"
94% thought the view was good.
71% said rooms were clean.
Service
"Staff was very friendly and helpful" "Desk staff need training"
86% found the staff to be very friendly.
53% said the reception staff was ok.
Food
"Complementary warm cookies" "Large tablecloth"
Yummy desserts, said 95%.
61% did not like what was on the menu.
Wellness Area
"Brand new fitness equipment" "No jacuzzi"
top-notch fitness area, thought 100%.
Breakfast
"There was no complimentary breakfast" "Horrible continental breakfast"
53% said the breakfast was too expensive.
Comfort
"Air Conditioner broke" "Air conditioning but we like that"
84% said the beds were comfortable.
82% thought it was too noisy.

Good to know...

Parking is rare
AC needs updating
Great view
Clean rooms
Expert Reviews
Gayot
This 315-room, no-smoking resort, located on the water along scenic Banyan Drive on Hilo Bay, greets visitors with a large airy lobby done in a bright pastel color scheme. Just three...
Ask for a room above the fourth floor to get the best location overlooking the bay.
DK Eyewitness
This affordable resort is a Hilo landmark. Rooms are air-conditioned and have TVs and refrigerators. There are two pools, a spa, and a restaurant on the property. Right on Hilo Bay, it is...
Hotel Information
Features
Air-conditioned
Bar or Lounge
Business Center
Fitness Center
Free Parking
Free Wifi
Golf
Handicap
Pool
Restaurant
Details
Check-In
From 4:00pm*must be 18 or older to check-in
Check-Out
Until 11:00am
# of Rooms
265
Fees
Add-ons
  • Parking Fee: USD 20.00 per day
  • Rollaway Bed Fee: USD 30 per night
Smoking
Some smoking-allowed rooms
Handicap Accessible
Wheelchair Accessible