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Pagoda Hilo Bay Hotel

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5.9
Fair
462 reviews
+1 800-367-5102

Top Amenities

Pool
Business Center
Handicap
No Smoking
TA-136-543-0272-01 Pagoda Hilo Bay Hotel is a tropical beachfront hotel that overlooks Hilo Bay and is located across from Banyan Golf Course. It offers an outdoor pool and free Wi-Fi throughout the property.The simply furnished rooms at Pagoda Hilo Bay Hotel are furnished with a private balcony featuring views of the garden or the ocean. A work desk and refrigerator are provided.A business center and laundry facilities are available to guests, and the front desk is open 24 hours a day.Hilo International Airport is a 5-minute drive from Hilo Bay Pagoda Hotel. The Pacific Tsunami Museum is 2 miles away.
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87 Banyan Drive
Hilo, HI 96720
Rooms & Rates
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User Highlights
5.9
Fair
Location
"Close to town" "Close to Farmer's Market"
Not enough parking facilities, according to 72%.
Good access to the airport, said 100%.
Service
"Staff was friendly" "Friendly front desk personnel"
88% found the staff to be very friendly.
58% indicated the reception staff was not good.
WiFi
"No internet" "No wifi in the room"
83% said the wifi quality was bad.
100% thought it was a great value.
Room
"Old school accommodations" "Rusted fixtures"
77% said rooms were dirty.
70% didn't like the uncomfortable beds.
Comfort
"Noisy refrigerator" "Noisy air conditioner"
70% didn't like the uncomfortable beds.
74% thought rooms were spacious.
Amenities
"Ancient building" "Sliding door could not be locked"
80% thought the building wasn't nice.
88% found the grounds to be nice.
Breakfast
"No breakfast"
Vibe
"Ancient building" "Everything is old"
92% criticized the unstylish hotel.
For 59%, the lobby entrance was sub-standard.
Cleanliness
"It smelled musty" "Carpet filthy"
77% said rooms were dirty.
85% thought it was rather dirty.
Pool
"Pool was closed" "Muggy pool"
Dirty pool, said 83%.

Good to know...

Hotel could use some updating
Parking is rare
Wifi quality could be improved
Rooms in need of an update
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