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Krystal Ixtapa

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7.1
Good
489 reviews
+52 755 555 0510

Top Amenities

Free Wifi
Free Parking
Pool
Fitness Center
Overview
Offering an ideal beachfront location in the center of Ixtapa's hotel district, Krystal Ixtapa provides great accommodation for leisure travelers. Among its amenities, the friendly property features comfortable rooms, 24 check-in, chargeable babysitting services, disabled access, internet access, swimming pool, restaurant and bar.

Due to its strategic location, the hotel offers good connections to the most important attraction points of the area, such as Magic World Aquapark, Ixtapa Golf Course or Marina Ixtapa. Nearest airport is about 18 km away.

All rooms at Krystal Ixtapa are equipped with modern facilities such as air conditioning, cable/satellite TV, coffee/tea maker, chargeable mini-bar, hairdryer, television and WI-FI connection.

Food & Drink
On-site alternatives include several bars and restaurants offering delicious cuisine and exquisite flavors.
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Boulevard Ixtapa SN Lotes 4 y 4a Zona Hotelera Ixt
Ixtapa, 40880
Rooms & Rates
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User Highlights
7.1
Good
Location
"Handy restaurants" "Beach in front of the hotel"
100% appreciated the closeness to the beach.
Pool
"Big pool"
Only 62% thought the pool was clean.
Breakfast
Value for money
"Cheap stay." "Hidden cost"
78% were happy with the price.
Service
"Terrible attention" "Staff left much to be desired"
76% found the staff to be very friendly.
80% thought the service was unprofessional.
Room
"Stupid mini-bar" "Dirty rooms"
80% said rooms were dirty.
100% thought they were poorly maintained.
Bar and Beverages
"Only one bar"
Alcoholic drinks were not bad, according to 60%.
Comfort
"Very small room"
72% didn't like the uncomfortable beds.
71% thought rooms were spacious.
Vibe
"Loud music" "Hotel is old"
92% criticized the unstylish hotel.
50% thought the atmosphere was somewhat friendly.
Food
"There was no ice cream" "Buffet food same every day"
72% did not like what was on the menu.
For 88%, the dining experience was not enjoyable.
WiFi
"Shoddy internet" "I did not like wifi conection"
88% said the wifi quality was bad.
Cleanliness
"Dirty rooms"
80% said rooms were dirty.
75% said the bathroom was dirty.
Amenities
"Bad elevators"
73% thought the building wasn't nice.
93% found the grounds unpleasant.

Good to know...

Hotel could use some updating
Rooms could be cleaner
Hotel buildings could use some improvement
Rooms need regular maintenance
Hotel Information
Features
Air-conditioned
Bar or Lounge
Child Activities
Child Care
Concierge
Fitness Center
Free Parking
Free Wifi
Golf
Handicap
No Smoking
Pool
Restaurant
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
255
Handicap Accessible
Wheelchair Accessible