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Omni Jacksonville Hotel

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8.3
Excellent
3,137 reviews
+1 904-355-6664

Top Amenities

Free Parking
Pets Allowed
Pool
Fitness Center
With a stay at Omni Jacksonville Hotel, you'll be centrally located in Jacksonville, steps from Times-Union Center for the Performing Arts and within a 10-minute walk of Jacksonville Landing. Featured amenities include a 24-hour business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Jacksonville? This hotel has facilities measuring 14000 square feet (1301 square meters), including a conference center. Self parking (subject to charges) is available onsite.
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Downtown Jacksonville
245 Water St
Jacksonville, FL 32202
Rooms & Rates
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User Highlights
8.3
Excellent
Service
"Quick apology" "Superb customer service"
92% found the staff to be very friendly.
90% thought the service was very professional.
Location
"Wonderful museum of contemporary art" "Beautiful bridge"
Not enough parking facilities, according to 59%.
For 78%, parking prices were too high.
Food
"Delicious cookies" "Amazing thanksgiving buffet"
Only 60% were satisfied with the menu.
The price was too high for 88%.
Amenities
"Club exceeded my expectations" "Amazing interior decorating"
70% thought the building was wonderful.
63% said the architecture was not spectacular.
Room
"Premium river view" "Terrible water pressure"
Only 67% said rooms were clean enough.
Beds were acceptable for 55%.
Breakfast
"Sumptuous buffet breakfast" "No coffee cup"
60% said the breakfast was too expensive.
WiFi
"Free wi fi" "No wifi"
57% thought it was overpriced.
74% said the wifi quality was bad.
Comfort
"Loud heater" "Headboard banging"
Beds were acceptable for 55%.
80% thought rooms were spacious.
Value
"You have to pay for everything" "Paid for a river"
57% thought it was overpriced.
60% said the breakfast was too expensive.
Pool
"No swimming pool" "There was no water in the pool"
Wellness
"No spa" "Only one cardio bike"
75% didn't like the fitness area.

Good to know...

Parking is rare
Friendly service
Bathroom could be optimized
Nice building
Hotel Information
Features
Air-conditioned
Bar or Lounge
Business Center
Concierge
Fitness Center
Free Parking
Handicap
No Smoking
Pets Allowed
Pool
Restaurant
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
354
Handicap Accessible
Wheelchair Accessible