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The Palms Hotel

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7.9
Good
1,886 reviews
+1 800-558-9374

Top Amenities

Free Wifi
Pets Allowed
Pool
Concierge
A stay at The Palms Hotel places you in the heart of Key West, within a 15-minute walk of Duval Street and Ernest Hemingway Home and Museum. Featured amenities include a computer station, complimentary newspapers in the lobby, and multilingual staff. Limited parking is available onsite.
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Key West
820 White Street
Key West, FL 33040
Rooms & Rates
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User Highlights
7.9
Good
Pool
"Good swimming pool" "Great pool"
Clean pool, said 76%.
Service
"Courteous staff" "Wonderful staff"
63% said the reception staff was ok.
88% thought the service was very professional.
Location
"Quiet surroundings" "Quiet side street"
Not enough parking facilities, according to 56%.
Average proximity to the city centre, said 69%.
Breakfast
"Excellent poolside breakfast" "Cheap cereals"
Value
"Cheap cereals" "So much value for the money"
100% were happy with the price.
Room
"Toilet wasn't working" "Sheets too small"
81% said rooms were small.
84% complained about the bathroom.
WiFi
"Internet available" "Wi-Fi did NOT work"
76% said the wifi quality was bad.
Comfort
"Door banging" "Noisy restaurants/bars"
81% said rooms were small.
69% thought it was too noisy.

Good to know...

AC needs updating
Rooms could be larger
Could be quieter
Friendly atmosphere