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Shangri-La Hotel - Kuala Lumpur
|7,114 reviews
9.0
Excellent
+60 3-2032 2388
Top Amenities
Free Wifi
Free Parking
Pool
Fitness Center
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Rooms & Rates
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User Highlights
9.0
Excellent
Service
"Exceptional hosts" "Employees are exemplary and an asset"
96% found the staff to be very friendly.
83% said the reception staff was great.
Wellness Area
"Therapist was outstanding" "Spa was amazing"
top-notch fitness area, thought 98%.
100% loved the sauna.
Location
"Surroundings areas of the hotel are fabulous" "Fabulous location"
87% liked the proximity to shopping.
95% liked the proximity to sightseeing.
Breakfast
"Delicious buffet breakfast" "Breathtaking breakfast buffet"
58% said the breakfast was too expensive.
Food
"Buffet is also amazing" "Food quality is superb & fast"
84% loved the menu selection.
Yummy desserts, said 80%.
Bar and Beverages
"Club lounge was a delight" "Lounge staff was extremely helpful"
Delicious alcoholic drinks, according to 78%.
86% thought beverage prices were a great value.
Amenities
"Horizon Lounge was superb" "Outstanding experience with your property"
78% thought the building was wonderful.
83% enjoyed the lobby entrance.
WiFi
"Clean wifi" "Wide wifi"
72% said the wifi quality was great.
Vibe
"Made my stay very comfortable and enjoyable" "Building is dated"
86% enjoyed the friendly atmosphere.
83% criticized the unstylish hotel.
Value for money
"Cheap food court" "Had to pay for Shuttle bus"
84% were happy with the price.
58% said the breakfast was too expensive.
Comfort
"Very soothing and relaxing experience" "A/C in the sitting area did not work well"
Only 66% said rooms were big enough.
74% said the beds were comfortable.
Room
"Hairdryer in the room was terrible" "Sofa and chair have some stains"
Only 66% said rooms were big enough.
74% said the beds were comfortable.
Good to know...
Professional service
Friendly service
Nice building
Great reception

Jetsetter
A stay at Shangri-La Hotel - Kuala Lumpur places you in the heart of Kuala Lumpur, minutes from Kuala Lumpur Tower and close to Petronas Twin Towers. This 5-star hotel is close to...
The Telegraph
Grand and gracious, this is the kind of hotel that guests — whether they be high-flying execs or cheerful holidaymakers — return to time after time. Rooms are large and comfortable, the...
concierge.com
The premier address for business and leisure travelers in Kuala Lumpur, offering a central location, luxurious accommodations, and flawless service—all in a setting of lush tropical gardens.
Hotel Information
Features
Air-conditioned
Bar or Lounge
Business Center
Child Care
Concierge
Fitness Center
Free Parking
Free Wifi
Handicap
No Smoking
Pool
Restaurant
Spa or Sauna
Details
Check-In
From 2:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
662
Fees
Required
- Deposit: MYR 400 per night
Add-ons
- Rollaway Bed Fee: MYR 58.3 per night
- Breakfast Fee: MYR 105 per person (approximately)
Handicap Accessible
Wheelchair Accessible