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Carlton Hotel

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6.3
Good
3,521 reviews
+44 20 7916 9697

Top Amenities

Free Wifi
No Smoking
With a stay at Carlton in London (London City Centre), you'll be a 5-minute walk from British Library and 15 minutes by foot from Russell Square. Featured amenities include a 24-hour front desk, luggage storage, and an elevator (lift).
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Bloomsbury
Birkenhead Street
London, WC1H 8BA
Rooms & Rates
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User Highlights
6.3
Good
Location
"Perfect for underground" "Perfect position for sightseeing"
100% thought it was easy to get to the train station.
Near to public transport, according to 100%.
WiFi
"Wifi worked fine" "Free wifi"
100% thought it was a great value.
Service
"Modern check in" "Breakfast staff ignored me"
Only 69% found the staff to be friendly enough.
62% said the reception staff was ok.
Cleanliness
"Dirty toilet roll" "Dirty corridors"
54% said rooms were dirty.
80% said the bathroom was dirty.
Bar
Breakfast
"No cooked breakfast" "Tiny breakfast area"
88% were happy with the price of the breakfast.
Food
"Cheap white bread" "No mushrooms"
84% did not enjoy the desserts.
59% found the side dishes unedible.
Room
"Dirty toilet roll" "Bed sheets dirty"
94% said rooms were small.
87% complained about the bathroom.
Vibe
"Asleep for three nights" "Mattresses were old"
94% criticized the unstylish hotel.
For 75%, the lobby entrance was sub-standard.
Amenities
"Narrow halls" "Tatty lift"
80% thought the building wasn't nice.
For 75%, the lobby entrance was sub-standard.
Comfort
"Tight toilet facilities" "En suite miniscule"
94% said rooms were small.
64% didn't like the uncomfortable beds.

Good to know...

Train station is close
Bathroom could be bigger
Rooms could be larger
Bathroom could be optimized