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Cromwell International Hotel

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6.3
Good
5,293 reviews
+44 20 7370 1222

Top Amenities

Free Wifi
Restaurant
Bar or Lounge
Air-conditioned
A stay at Cromwell International Hotel places you in the heart of London, a 5-minute drive from Natural History Museum and 7 minutes from London Science Museum. This hotel is 1.2 mi (2 km) from Kensington Palace and 1.5 mi (2.5 km) from Harrods. Make yourself at home in one of the 70 air-conditioned guestrooms. Wireless Internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones and coffee/tea makers, and housekeeping is provided daily. Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/café. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are available daily for a fee. Featured amenities include a 24-hour front desk, luggage storage, and an elevator (lift).
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139-141 Cromwell Road
London, SW7 4DX
Rooms & Rates
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User Highlights
6.3
Good
Location
"Excellent transport links" "Excellent eating places"
Near to public transport, according to 99%.
97% liked the proximity to shopping.
Service
"Uninterested staff on check in" "Unfriendly staff"
72% found the staff to be very friendly.
51% indicated the reception staff was not good.
WiFi
"Free wi-fi" "Wifi free"
76% said the wifi quality was bad.
54% thought it was adequately priced.
Bar and Beverages
"Bar 30minutes" "No bar"
Alcoholic drinks were awful, according to 64%.
Breakfast
"Having to pay for breakfast" "Fried eggs overcooked"
67% said the breakfast was too expensive.
Room
"Broken a/c" "Stains on the carpet"
77% complained about the bathroom.
96% thought they were poorly maintained.
Cleanliness
"Stains on the carpet" "Stains on the wall"
72% said rooms were dirty.
80% said the bathroom was dirty.
Amenities
"Lobby area shabby" "Broken glass on the floor"
84% thought the building wasn't nice.
91% complained about the elevator.

Good to know...

Rooms need regular maintenance
Shower can be a problem
Elevator in need of updating
Beds need improvement