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Olympia

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5.3
Fair
2,082 reviews
+44 20 7370 3419

Top Amenities

Free Wifi
Concierge
Air-conditioned
No Smoking
With a stay at Olympia, you'll be centrally located in London, within a 5-minute drive of Kensington High Street and Natural History Museum. Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.
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49 Earl's Court Square Kensington and Chelsea
London, SW5 9BQ
Rooms & Rates
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User Highlights
5.3
Fair
Location
"So many cafes" "There are many restaurants"
Near to public transport, according to 100%.
100% thought it was easy to get to the train station.
WiFi
"Wireless internet not working" "Bad wireless connection"
71% said the wifi quality was bad.
100% thought it was a great value.
Service
"No manager" "Terrible customer service"
Only 57% found the staff to be friendly enough.
53% indicated the reception staff was not good.
Cleanliness
"Filthy curtains" "Carpet filthy"
72% said rooms were dirty.
53% said the bathroom was dirty.
Room
"Filthy curtains" "Carpet filthy"
81% didn't like the uncomfortable beds.
72% said rooms were dirty.
Bar
"Porter asleep"
Breakfast
"Not the cooked breakfast" "Only one mug"
Vibe
"Building was old" "Not feeling"
86% criticized the unstylish accommodation.
87% criticized the plain accommodation.
Comfort
"Mattress dirty" "Broken bed"
81% didn't like the uncomfortable beds.
86% said rooms were small.
Amenities
"No lobby" "No smoking rooms"
95% complained about the elevator.
For 86%, the lobby entrance was sub-standard.

Good to know...

Furniture needs more attention
Rooms need regular maintenance
Rooms could be cleaner
Beds need improvement