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Olympia

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5.3
Fair
2,055 reviews

Top Amenities

Free Wifi
Concierge
Air-conditioned
No Smoking
With a stay at Olympia, you'll be centrally located in London, within a 5-minute drive of Kensington High Street and Natural History Museum. Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.
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49 Earl's Court Square Kensington and Chelsea
London, SW5 9BQ
Rooms & Rates
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User Highlights
5.3
Fair
Location
"So many cafes" "Beautiful neighborhoods"
Near to public transport, according to 100%.
100% thought it was easy to get to the train station.
WiFi
"Wireless internet not working" "Bad wireless connection"
74% said the wifi quality was bad.
100% thought it was a great value.
Service
"Terrible customer service" "Staff incompetent"
Only 55% found the staff to be friendly enough.
54% indicated the reception staff was not good.
Breakfast
"Not the cooked breakfast" "Only one mug"
Room
"Mattress dirty" "Filthy walls"
71% said rooms were dirty.
80% didn't like the uncomfortable beds.
Cleanliness
"Mattress dirty" "Filthy walls"
71% said rooms were dirty.
51% said the bathroom was dirty.
Bar
"Porter asleep"
Vibe
"Building was old" "Not feeling"
87% criticized the unstylish accommodation.
67% didn't like the unstylish accommodation.
Comfort
"Stained pillows" "Mattress dirty"
80% didn't like the uncomfortable beds.
86% said rooms were small.
Amenities
"There is no lift" "No smoking rooms"
94% complained about the elevator.
For 86%, the lobby entrance was sub-standard.

Good to know...

Rooms could be cleaner
Beds need improvement
Furniture needs more attention
Rooms need regular maintenance