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Hotel du Helder

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6.7
Good
2,723 reviews
+33 4 78 61 61 61

Top Amenities

Free Wifi
Restaurant
Bar or Lounge
Concierge
In the heart of Lyon, Hotel du Helder is within a 5-minute drive of Bellecour Square and Lyon Opera. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Limited parking is available onsite.
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38 Rue De Marseille
Lyon, 69007
Rooms & Rates
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User Highlights
6.7
Good
WiFi
"Fast Wifi"
57% thought the wifi quality was ok.
Breakfast
"Nice breakfast" "Breakfast was good"
81% said the breakfast was too expensive.
Location
"Trams near the hotel" "Nice bakery"
Not enough parking facilities, according to 66%.
Near to public transport, according to 100%.
Service
"Friendly staff" "Nice workers"
90% found the staff to be very friendly.
76% said the reception staff was great.
Cleanliness
"Dirty carpet" "Bad smell"
57% said rooms were dirty.
73% said the bathroom was dirty.
Room
"Thin walls" "Disgusting carpet"
77% complained about the bathroom.
Beds were acceptable for 55%.
Comfort
"Loud noises" "No airconditioner"
Beds were acceptable for 55%.
Air conditioning was criticized by 90%.
Bar
Vibe
"Building is old" "Towels were old"
91% criticized the unstylish hotel.
65% thought the atmosphere was somewhat friendly.

Good to know...

AC needs updating
Rooms in need of an update
Hotel could use some updating
Bathroom could be optimized
Hotel Information
Features
Bar or Lounge
Concierge
Free Wifi
No Smoking
Restaurant
Details
Check-In
From 2:00pm*must be 18 or older to check-in
Check-Out
Until 11:00am
# of Rooms
98