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Hotel Arosa

1,591 reviews
+34 915 32 16 00

Top Amenities

Free Wifi
Pets Allowed
Airport Shuttle

Luxurious Oriental Features in Madrid, Spain

Japanese Elegance in the Heart of Madrid

The Best Western Arosa may enjoy a central location in Madrid, Spain, but its décor is distinctly oriental. The designated Japanese rooms feature a latex futon on a low-lying TATAMI base, an elegant black and grey color scheme, and Japanese art. Standard rooms maintain the simple and streamlined look while incorporating bold pops of red that may show up in everything from the paint to the bathroom fixtures.

Despite the minimalist feel of the décor, amenities are plentiful and include free Wi-Fi and a mini-bar. The television stations include Spanish, Japanese, and international channels as well as music and radio.

Convenient Access to City Highlights

Centrally located in Madrid, the Best Western Arosa offers easy access to local attractions. The Prado, Thyssen-Bornemisza, and Reina Sofia museums are within a 15-minute walk of the hotel. The Plaza de Cibeles, Plaza de España, and Palacio Real are just a 10-minute walk away. Guests can stroll to the Plaza Mayor and Puerta del Sol in five minutes or less.

With everything from tapas bars to theaters and shopping within an easy walk of the hotel, guests will find little need for transportation. However, the metro and train are nearby as well for longer trips. The Best Western Arosa shuttle takes guests to and from the airport for a modest fee.

Affordable Breakfast with an Oriental Touch

A hearty breakfast buffet at the Best Western Arosa helps guests start the day strong. For an affordable price, visitors will enjoy an array of juices, pastries, fruit, and hot breakfast items. The buffet also includes Japanese fare fitting with the hotel’s unique theme. Miso soup, wakame algae, gohan rice, tofu dice, and furikake round out the morning selection. Available until 11 a.m. on weekdays and 11:30 a.m. on weekends, the buffet even caters to late risers. In the afternoon and evening, guests can grab a light dish or beverage from the snack bar.

The Bottom Line

The prime location of the Best Western Hotel Arosa makes it a prime pick for travelers planning to walk to many of the city’s highlights. The elegant Japanese elements present in these accommodations offer a distinctive touch that sets this hotel apart from competitors in the area. With extra amenities like magazines and newspapers in the lobby and a library of travel books, this destination offers that special touch that international visitors covet.

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Gran Vía
Salud 21 Edificio Gran Via 29
Madrid, 28013
Rooms & Rates
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User Highlights
"Fantastic location for sight seeing" "Exellent location"
90% liked the proximity to sightseeing.
98% liked the proximity to shopping.
"Good breakfest" "Excellent breakfast buffet"
67% said the breakfast was too expensive.
"Excellent costumer service" "Helpful staff"
Only 68% found the staff to be friendly enough.
60% indicated the reception staff was not good.
"Internet included" "Free wi fi"
58% said the wifi quality was bad.
100% thought it was a great value.
"Hallways dirty" "Dirty carpet"
Only 53% said rooms were clean enough.
80% thought it was rather dirty.
"Climate control did not work" "Horrible sight"
52% didn't like the uncomfortable beds.
59% said rooms were small.
"Climate control did not work" "Bed is OLD"
52% didn't like the uncomfortable beds.
59% said rooms were small.
"Tiny reception area" "Tiny lift"
81% thought the building wasn't nice.
84% complained about the elevator.
"Very old equipment" "Tiny reception area"
95% criticized the unstylish hotel.
For 89%, the lobby entrance was sub-standard.
Wellness Area
"There is no fitness center" "Gym did not open"
100% didn't like the fitness area.

Good to know...

TV needs to be updated
Hotel facilities could use a good clean
Hotel buildings could use some improvement
Reception should be more attentive
Expert Reviews
A favorite with international and business visitors alike, this friendly modern hotel is situated between the Gran Vía and Puerta del Sol.
DK Eyewitness
This incredibly central but excellent value for money hotel offers spacious rooms, most of which have been refurbished in the boutique style.
The central location is perfect for tourists wanting to explore the capital with plenty of attractions and transport links easily within walking distance.