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Hotel Arosa

2,192 reviews
+34 915 32 16 00

Top Amenities

Free Wifi
Pets Allowed
Airport Shuttle

Luxurious Oriental Features in Madrid, Spain

Japanese Elegance in the Heart of Madrid

The Best Western Arosa may enjoy a central location in Madrid, Spain, but its décor is distinctly oriental. The designated Japanese rooms feature a latex futon on a low-lying TATAMI base, an elegant black and grey color scheme, and Japanese art. Standard rooms maintain the simple and streamlined look while incorporating bold pops of red that may show up in everything from the paint to the bathroom fixtures.

Despite the minimalist feel of the décor, amenities are plentiful and include free Wi-Fi and a mini-bar. The television stations include Spanish, Japanese, and international channels as well as music and radio.

Convenient Access to City Highlights

Centrally located in Madrid, the Best Western Arosa offers easy access to local attractions. The Prado, Thyssen-Bornemisza, and Reina Sofia museums are within a 15-minute walk of the hotel. The Plaza de Cibeles, Plaza de España, and Palacio Real are just a 10-minute walk away. Guests can stroll to the Plaza Mayor and Puerta del Sol in five minutes or less.

With everything from tapas bars to theaters and shopping within an easy walk of the hotel, guests will find little need for transportation. However, the metro and train are nearby as well for longer trips. The Best Western Arosa shuttle takes guests to and from the airport for a modest fee.

Affordable Breakfast with an Oriental Touch

A hearty breakfast buffet at the Best Western Arosa helps guests start the day strong. For an affordable price, visitors will enjoy an array of juices, pastries, fruit, and hot breakfast items. The buffet also includes Japanese fare fitting with the hotel’s unique theme. Miso soup, wakame algae, gohan rice, tofu dice, and furikake round out the morning selection. Available until 11 a.m. on weekdays and 11:30 a.m. on weekends, the buffet even caters to late risers. In the afternoon and evening, guests can grab a light dish or beverage from the snack bar.

The Bottom Line

The prime location of the Best Western Hotel Arosa makes it a prime pick for travelers planning to walk to many of the city’s highlights. The elegant Japanese elements present in these accommodations offer a distinctive touch that sets this hotel apart from competitors in the area. With extra amenities like magazines and newspapers in the lobby and a library of travel books, this destination offers that special touch that international visitors covet.

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Gran Vía
Salud 21 Edificio Gran Via 29
Madrid, 28013
Rooms & Rates
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User Highlights
Overall Guest Score
"Hotel location great" "Superb location"
90% liked the proximity to sightseeing.
98% liked the proximity to shopping.
Bar and Beverages
"Including cocktails" "Friendly bar staff"
Lovely bar service, according to 100%.
Delicious alcoholic drinks, according to 100%.
"Delicious breakfast" "Cozy breakfast room"
56% said the breakfast was too expensive.
"Charming staff" "One maintenance man were pleasant and helpful"
74% found the staff to be very friendly.
67% indicated the reception staff was not good.
"One of the walls was stained all over" "Hallways dirty"
Only 67% said rooms were clean enough.
69% thought it was rather dirty.
"Free wi fi" "Comfortable lounge with internet"
50% thought the wifi quality was ok.
100% thought it was a great value.
"One of the walls was stained all over" "Mini bar is more a joke"
68% said rooms were small.
For only 52%, the bathroom was ok.
"Climate control did not work" "Noisy location"
68% said rooms were small.
52% didn't like the uncomfortable beds.
"No public spaces" "Horrible reception area"
76% thought the building wasn't nice.
82% complained about the elevator.
"Reception area is small" "Made you feel unwelcome"
92% criticized the unstylish hotel.
For 82%, the lobby entrance was sub-standard.
Wellness Area
"Gym did not open" "Bad gym"
100% didn't like the fitness area.

Good to know...

Reception should be more attentive
Hotel buildings could use some improvement
Friendly service
Wonderful sightseeing
Expert Reviews
A favorite with international and business visitors alike, this friendly modern hotel is situated between the Gran Vía and Puerta del Sol.
DK Eyewitness
This incredibly central but excellent value for money hotel offers spacious rooms, most of which have been refurbished in the boutique style.
The central location is perfect for tourists wanting to explore the capital with plenty of attractions and transport links easily within walking distance.
Hotel Information
Airport Shuttle
Bar or Lounge
Business Center
Free Wifi
No Smoking
Pets Allowed
Spa or Sauna
From 1:00pm*must be 18 or older to check-in
Until 12:00pm
# of Rooms
  • Rollaway Bed Fee: EUR 37.80 per night
  • Pet Fee: EUR 17.28 per pet, per night
  • Late Check-out Fee: EUR 45
  • Breakfast Fee: EUR 14,30 for adults and EUR 14,30 for children (approximately)