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Portola Hotel & Spa at Monterey Bay

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7.9
Good
2,784 reviews
+1 831-649-4511

Top Amenities

Free Wifi
Pets Allowed
Pool
Fitness Center

Enjoy Sustainable Luxury at Portola Hotel & Spa at Monterey Bay

What Do the Rooms Include?

The Portola Hotel & Spa at Monterey Bay features luxurious eco-friendly rooms with mattresses made from renewable resources, organic bath products, and 42-inch Energy Star LCD flat-screen television. Plush bedding includes 310 thread-count white linens and hypoallergenic down pillowtop beds, down duvets, and pillows. Rooms have Keurig® coffee makers, refrigerators, ceiling fans, work desks, hair dryers, data ports, and in-room safes. Views of the city, garden terrace, or bay are available, and high-speed wired/wireless Internet access are available for a fee.

What Amenities/Features Are Available?

Guests receive chocolate chip cookies upon arrival and enjoy access to a 24-hour fitness center, steam room, sauna, heated outdoor pool, and Jacuzzi. The hotel’s spa offers 10 treatment rooms with more than 60 signature treatments. Two on-site restaurants specialize in fresh, California cuisine or local craft beers and pub food. The hotel has more than 110,000 square feet of meeting and event space. Guests can use a 24-hour business and shipping center. Bicycle rentals are available, as well as on-site shops, wine lounges, and galleries.

How Much Will a Stay at Portola Hotel & Spa at Monterey Bay Cost? 

Rooms typically range from $250-$400 per night. 

What’s There to Do Nearby? 

The hotel is within walking distance of the Monterey Bay Aquarium, Old Fisherman's Wharf, Monterey State Beaches, Monterey State Historic Park, and John Steinbeck’s Cannery Row. 

What’s the Bottom Line?

Guests of Portola Hotel & Spa at Monterey Bay can rest assured that they are staying at one of the most sustainable hotels in Monterey. Plus, the hotel is pet friendly.

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Seaside-Monterey
Two Portola Plaza
Monterey, CA 93940
Rooms & Rates
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User Highlights
7.9
Good
Location
"Excellent harbor area" "Excellent Scenery"
98% liked the proximity to sightseeing.
Not enough parking facilities, according to 64%.
Food
"Delicious lunch" "Gluten free cookies"
Yummy desserts, said 96%.
76% were happy with the price.
Service
"Staff was friendly and accommodating" "AMAZING hotel staff"
90% found the staff to be very friendly.
72% said the reception staff was great.
Room
"Old carpet" "Horrible lighting"
79% said the beds were comfortable.
83% said rooms were clean.
Breakfast
"Eggs tasteless" "Amazing for breakfast"
78% said the breakfast was too expensive.
Comfort
"Aircon didn't work" "Missing AC"
79% said the beds were comfortable.
72% thought it was too noisy.
Vibe
"Immense lobby area" "Modern amenities"
51% considered the lobby entrance to be so-so.
62% criticized the unstylish hotel.
Amenities
"Narrow passage way" "Construction waS loud"
55% thought the building was acceptable.
51% considered the lobby entrance to be so-so.
WiFi
"Internet is not free" "Slow wi-fi"
54% said the wifi quality was bad.
64% thought it was overpriced.
Value for money
"You have to pay for internet" "Charged us for valet parking"
64% thought it was overpriced.
78% said the breakfast was too expensive.

Good to know...

AC needs updating
Wonderful sightseeing
Parking is rare
Could be quieter
Hotel Information
Features
Bar or Lounge
Business Center
Concierge
Fitness Center
Free Wifi
Golf
Handicap
No Smoking
Pets Allowed
Pool
Restaurant
Spa or Sauna
Details
Check-In
From 4:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
379
Fees
Required
  • Tourism Fee: USD 2.00 per accommodation, per night
Add-ons
  • Pet Fee: USD 50 per accommodation, per night (maximum USD 100 per stay)
  • Internet Fee: USD 9.95 per 24-hour period (rates may vary)
  • Parking Fee: USD 20.00 per day (in/out privileges)
  • Breakfast Fee: USD 20 for adults and USD 5.95 for children (approximately)
Handicap Accessible
Wheelchair Accessible
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