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Ace Hotel New York

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8.5
Excellent
3,435 reviews
+1 212-679-2222

Top Amenities

Free Wifi
Pets Allowed
Restaurant
Bar or Lounge
With a stay at Ace Hotel New York, you'll be centrally located in New York, minutes from Madison Square Park and Empire State Building. This hotel is close to Macy's and Grand Central Terminal. Make yourself at home in one of the 280 individually decorated guestrooms, featuring MP3 docking stations and minibars. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Make use of convenient amenities such as complimentary wireless Internet access, gift shops/newsstands, and a hair salon. Additional amenities include shopping on site, wedding services, and tour/ticket assistance. Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Featured amenities include a computer station, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
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Flatiron
20 West 29th Street
New York, NY 10001
Rooms & Rates
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User Highlights
8.5
Excellent
Location
"Amazing empire state building" "Location sublime"
100% liked the proximity to sightseeing.
WiFi
"Fast wifi" "Free wifi"
Vibe
"Superb atmosphere" "Amazing hall"
86% enjoyed the friendly atmosphere.
93% said it was a stylish hotel.
Service
"Front desk staff superb" "Very attentive staff"
88% found the staff to be very friendly.
71% said the reception staff was great.
Amenities
"Stylish interior" "Older property"
68% thought the building was acceptable.
62% considered the lobby entrance to be so-so.
Breakfast
"The best almond croissants" "Great for breakfast"
Room
"Hair drier not working" "Faulty iron"
51% said rooms were small.
62% complained about the bathroom.
Cleanliness
"Clean lobby" "Dirty sheets"
Only 62% said rooms were clean enough.
Comfort
"AC didn’t work" "Noisy air conditioner"
51% said rooms were small.
68% thought it was too noisy.
Value
"Expensive restaurant" "Overpriced mini bar"

Good to know...

Friendly atmosphere
Beautiful architecture
Stylish hotel
Rooms need regular maintenance