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DoubleTree by Hilton Metropolitan - New York City

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7.4
Good
6,878 reviews
+1 212-752-7000

Top Amenities

Pets Allowed
Fitness Center
Child Care
Restaurant
With a stay at DoubleTree by Hilton Metropolitan - New York City, you'll be centrally located in New York, just a 3-minute walk from 5th Avenue and 6 minutes by foot from St. Patrick's Cathedral. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in New York? This hotel has facilities measuring 12000 square feet (1115 square meters), including conference space. Self parking (subject to charges) is available onsite.
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Midtown East
569 Lexington Ave
New York, NY 10022
Rooms & Rates
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User Highlights
7.4
Good
Location
"Spotlessly clean midtown" "Subway perfect for"
94% liked the proximity to sightseeing.
Near to public transport, according to 99%.
Wellness
"Excellent Gym" "They have a fitness centre"
Service
"Front desk lady welcomed me" "Front desk needs to retrain"
Only 68% found the staff to be friendly enough.
54% said the reception staff was ok.
WiFi
"Free internet" "Wifi works great"
76% said the wifi quality was bad.
Cleanliness
"Everything pristine" "Dirty soap"
Only 57% said rooms were clean enough.
75% thought it was clean.
Bar
"Excellent wine" "Bar drinks reasonable"
Comfort
"A/C was working" "Toilet was small"
79% said the beds were comfortable.
55% said rooms were small.
Room
"Sheets stained" "Carpet was dirty"
78% complained about the bathroom.
Only 57% said rooms were clean enough.
Breakfast
"Expensive buffet breakfast" "Without brekfast"
Vibe
"Older spring mattress" "Understaffed lobby bar"
81% criticized the unstylish hotel.
Amenities
"Dated interiors" "Lifts got stuck"
58% thought the building wasn't nice.

Good to know...

Rooms need regular maintenance
Bathroom could be optimized
Close to public transport
Hotel could use some updating