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Empire Hotel

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7.8
Good
7,909 reviews
+1 212-265-7400

Top Amenities

Free Wifi
Pets Allowed
Pool
Fitness Center
Before you hit New York Fashion Week shows, Metropolitan operas, museum galas or concerts by jazz legends, enjoy a panoramic cocktail on the rooftop lounge at this Upper West Side boutique hotel near Central Park, Lincoln Center and Columbus Circle.
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Upper West Side
44 W 63rd St
New York, NY 10023
Rooms & Rates
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User Highlights
7.8
Good
Location
"Center superb" "Wonderful neighborhood"
City centre within easy reach, said 100%.
96% liked the proximity to sightseeing.
Service
"Front desk apologized" "Staff is impeccable"
85% found the staff to be very friendly.
70% said the reception staff was great.
Food
"No Chuck Bass" "Dirty dishes"
57% did not like what was on the menu.
The price was too high for 89%.
WiFi
"Free wifi in the lobby" "Poor wifi speed"
79% said the wifi quality was bad.
50% thought it was adequately priced.
Value
"Excessive hallway noise" "Business center charged extra"
50% thought it was adequately priced.
62% said the breakfast was too expensive.
Cleanliness
"Everything was clean" "Lounge furniture dirty"
Only 51% said rooms were clean enough.
57% thought the cleanliness of the hotel was average.
Room
"Dirty windows" "Dirty pillowcase"
82% complained about the bathroom.
78% said rooms were small.
Breakfast
"Expensive hot breakfast" "Eggs missing"
62% said the breakfast was too expensive.
Pool
"Rooftop pool was tiny" "Swimming pool shut"
Dirty pool, said 100%.
Wellness
"Gym is lacking" "Gym shut"
69% didn't like the fitness area.
Comfort
"Conditioning unit rusty" "Stained pillows"
78% said rooms were small.
Beds were acceptable for 65%.

Good to know...

Rooms need regular maintenance
Shower can be a problem
AC needs updating
Friendly service
Hotel Information
Features
Air-conditioned
Airport Shuttle
Bar or Lounge
Business Center
Child Care
Concierge
Fitness Center
Free Wifi
Handicap
No Smoking
Pets Allowed
Pool
Restaurant
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
427
Fees
Required
  • Resort Fee: USD 22.89 per accommodation, per night
Add-ons
  • Parking Fee: USD 60 per day
  • Pet Fee: USD 125 per accommodation, per stay
  • Breakfast Fee: USD 25 for adults and USD 35 for children (approximately)
Handicap Accessible
Wheelchair Accessible