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Hotel Pennsylvania

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5.5
Fair
55,105 reviews
+1 212-736-5000

Top Amenities

Free Wifi
Pets Allowed
Pool
Fitness Center
Located across from the train and subway hub at Penn Station, this Manhattan hotel is one block away from the Empire State Building and walking distance from Times Square and the Broadway theater district.
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Garment District
401 7th Ave
New York, NY 10001
Rooms & Rates
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User Highlights
5.5
Fair
Location
"Superb to explore the city" "Amazing subway system to travel"
96% liked the proximity to sightseeing.
WiFi
"Fast internet" "WAS charged for Wi-Fi"
Breakfast
"Stinky bagel" "Breakfast - terrible"
Food
"Tiny portion" "Chips falling off"
Service
"The rudest front desk person" "The rudest staff"
73% indicated the reception staff was not good.
56% found the staff to be unfriendly.
Room
"Filty bathtub" "The dirtiest hotel room"
85% said rooms were dirty.
86% complained about the bathroom.
Vibe
"Carpet is old and dirty" "Disgusting felt like I was"
92% criticized the unstylish hotel.
For 56%, the lobby entrance was sub-standard.
Cleanliness
"Hallways filthy" "Filty bathtub"
85% said rooms were dirty.
89% thought it was rather dirty.

Good to know...

Hotel could use some updating
Rooms in need of an update
Rooms need regular maintenance
Reception should be more attentive