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Hotel Pennsylvania

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5.3
Fair
50,958 reviews
+1 212-736-5000

Top Amenities

Free Wifi
Pets Allowed
Fitness Center
Restaurant
Located across from the train and subway hub at Penn Station, this Manhattan hotel is one block away from the Empire State Building and walking distance from Times Square and the Broadway theater district.
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Garment District
401 Seventh Avenue at 33rd Street
New York, NY 10001
Rooms & Rates
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User Highlights
5.3
Fair
Location
"Amazing hotel position" "Location is superb"
96% liked the proximity to sightseeing.
99% thought it was easy to get to the train station.
WiFi
"Was charged for Wi-Fi" "Poor Wi-FI connection"
67% said the wifi quality was bad.
52% thought it was adequately priced.
Value for money
"They don't give toothpaste" "Free WiFi and phone calls"
86% were happy with the price of the breakfast.
52% thought it was adequately priced.
Breakfast
"Continental breakfast was a joke" "Breakfast - Terrible"
86% were happy with the price of the breakfast.
Food
"Paid for continental one" "Stale Danish pastry"
Desserts were ok, said 50%.
Side dishes were satisfying, according to only 55%.
Comfort
"Bed sheets was dirty" "Rusty air condition"
68% didn't like the uncomfortable beds.
55% said rooms were small.
Service
"Dirty, rude staff" "Worst check-in experience"
73% indicated the reception staff was not good.
61% found the staff to be unfriendly.
Room
"Carpet was so disgusting" "Beds are disgusting"
86% said rooms were dirty.
87% complained about the bathroom.
Vibe
"Everything was old and dirty" "Carpets are very old and dirty"
93% criticized the unstylish hotel.
For 56%, the lobby entrance was sub-standard.
Cleanliness
"This place is an absolute dump" "Filthy hallway carpeting"
86% said rooms were dirty.
90% thought it was rather dirty.

Good to know...

Rooms in need of an update
Hotel could use some updating
Rooms need regular maintenance
Furniture needs more attention
Expert Reviews
Insight Guides
The place is still huge, and though rooms are a bit bland and anonymous, they are good value and close to Midtown attractions.
Lonely Planet
The rooms are adequate (although the beds aren't the most comfortable) and a fair value among the overinflated prices of NYC lodging.
Gayot
The 1,705 rooms are decorated nicely, albeit schizophrenically, with streamlined and modern looks in some rooms and French rococo accents in others.
Hotel Information
Features
Air-conditioned
Bar or Lounge
Business Center
Concierge
Fitness Center
Free Wifi
Handicap
No Smoking
Pets Allowed
Restaurant
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 11:00am
# of Rooms
1705
Fees
Required
  • Deposit: USD 100 per stay
Add-ons
  • Internet Fee: USD 14.95 per night (rates may vary)
  • Refrigerator Fee: USD 35 per night
  • Breakfast Fee: between USD 10 and USD 20 per person (approximately)
  • Parking Fee: USD 53 per day
  • Pet Fee: USD 25.00 per pet, per stay
  • Rollaway Bed Fee: USD 25.0 per night
Handicap Accessible
Wheelchair Accessible