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The Carlyle, A Rosewood Hotel

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9.0
Excellent
1,716 reviews
+1 212-744-1600

Top Amenities

Free Wifi
Pets Allowed
Fitness Center
Restaurant
A stay at The Carlyle, A Rosewood Hotel places you in the heart of New York, steps from Central Park and Madison Avenue. Featured amenities include a business center, limo/town car service, and express check-in.
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Upper East Side
35 E 76th St
New York, NY 10021
Rooms & Rates
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User Highlights
9.0
Excellent
Location
"Truly a Gem in the city" "Hotel car excellent"
Service
"Departure was impeccable" "Reception apologized"
94% found the staff to be very friendly.
81% said the reception staff was great.
Vibe
"Visit was memorable and exquisite" "Lobby is beautifully decorated"
91% enjoyed the friendly atmosphere.
65% criticized the unstylish hotel.
Food
"Dinner was delicious" "Lobster sauce was thin"
Only 61% were satisfied with the menu.
Breakfast
"CHARGE me for this "complimentary" breakfast" "Plain croissants as well as your chocolate"
Room
"At least 10 stains in the carpeting" "Blinds were dirty"
79% thought they were poorly maintained.
79% complained about the bathroom.
Value
"Including lobster" "Complementary upgrade"
Comfort
"Air conditioner was broken so" "Lumpy mattress"
64% said rooms were small.
Beds were acceptable for 58%.
Cleanliness
"Stains on the couch" "Blinds were dirty"
76% said rooms were dirty.

Good to know...

Rooms need regular maintenance
Friendly atmosphere
Friendly service
Great reception