The Franklin Hotel

3.4
1031 reviews
164 E 87th St New York, NY 10128, +1 212-369-1000
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A stay at The Franklin Hotel places you in the heart of New York, minutes from Neue Galerie New York and Central Park. This hotel is close to Rockefeller Center and Broadway. Make yourself at home in one of the 50 air-conditioned rooms featuring minibars. Bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and complimentary use of a nearby fitness facility. A complimentary hot/cold buffet breakfast is included. Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is available for a surcharge.

Reviews

Overall Guest Score
3.4
Grounds
"Beautiful grounds." "Easy walk to central park"
Location
"Terrific location." "Great location"
Near to public transport, according to 100%.
98%liked the proximity to sightseeing.
Service
"Great service." "Friendly staff" "Liked the staff attitude"
97% found the staff to be very friendly.
Housekeeping was great, according to 71%.
Food
"Tasty food." "Nice breakfast" "The best pecan pie"
93% were happy with the price.
92% were happy with the price of the breakfast.
Hotel Building
"Building is not very nice." "Lobby needs updating"
For 60%, the lobby entrance was sub-standard.
64% thought the facilities needed updating.
Room
"Rooms are not good." "Rooms are small"
85% said rooms were small.
78% thought they were poorly maintained.
Internet
"Internet is poor." "No WiFi" "Internet wifi was horrible"
Good to know...
Small rooms
+
Close to public transport
+
Wonderful sightseeing
Small bathroom

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