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The Plaza Hotel

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8.7
Excellent
5,467 reviews
+1 888-850-0909

Top Amenities

Free Wifi
Pets Allowed
Fitness Center
Child Care
With a stay at The Plaza Hotel, you'll be centrally located in New York, steps from Tiffany & Co. and minutes from Central Park. Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in New York? This hotel has 21500 square feet (1997 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge during limited hours.
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Midtown East
Fifth Avenue at Central Park South
New York, NY 10019
Rooms & Rates
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User Highlights
8.7
Excellent
Location
"Our experience at the Plaza far exceeded our expectations" "Location was perfection"
90% liked the proximity to sightseeing.
97% liked the proximity to shopping.
Food
"Staff and Palm restaurant were all top-notch" "Afternoon tea was fantastic"
Yummy desserts, said 91%.
Only 57% were satisfied with the menu.
Vibe
"The hotel itself was clean and beautifully decorated" "Closets spacious and beautifully appointed"
87% enjoyed the friendly atmosphere.
94% said it was a stylish hotel.
Amenities
"Stairs were being vacuumed" "Property was immaculate"
75% thought the building was wonderful.
55% considered the lobby entrance to be so-so.
Comfort
"Guest room was impeccably clean and spacious" "Closets spacious and beautifully appointed"
91% thought rooms were spacious.
71% said the beds were comfortable.
Service
"Staff friendly and well informed" "Front desk is a gem"
86% found the staff to be very friendly.
65% said the reception staff was ok.
Room
"Guest room was impeccably clean and spacious" "Closets spacious and beautifully appointed"
For only 67%, the bathroom was ok.
55% said rooms were dirty.
Breakfast
"The breakfast buffet was not just well over priced" "Dirty tea cups"
77% said the breakfast was too expensive.
Value for money
"This place is extremely overpriced" "Charged us for a party"
The price was ok for 51%.
58% thought it was overpriced.
Cleanliness
"Carpet looked stained and dirty" "Tub was dirty"
55% said rooms were dirty.
66% thought the cleanliness of the hotel was average.
Wellness Area
"Gym very small" "Massages, which were insanely costly"
63% didn't like the fitness area.
WiFi
"Internet access is very poor" "Wifi should be free"
90% said the wifi quality was bad.
58% thought it was overpriced.

Good to know...

Professional service
Wonderful sightseeing
Rooms could be cleaner
Friendly service
Hotel Information
Features
Air-conditioned
Airport Shuttle
Bar or Lounge
Business Center
Child Care
Concierge
Fitness Center
Free Wifi
Handicap
Pets Allowed
Restaurant
Spa or Sauna
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
282
Fees
Add-ons
  • Internet Fee: USD 14.95 per 24-hour period (rates may vary)
  • Breakfast Fee: between USD 50 and USD 80 per person (approximately)
  • Airport Shuttle Fee: USD 248 per person (one way)
  • Parking Fee: USD 95.00 per day
  • Pet Fee: USD 250 per pet, per stay
  • Rollaway Bed Fee: USD 75.00 per day
Smoking
Some smoking-allowed rooms
Handicap Accessible
Wheelchair Accessible