HotelsNew York HotelsThe Towers at Lotte New York Palace
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The Towers at Lotte New York Palace

75 reviews
+1 212-888-7000

Top Amenities

Free Wifi
Fitness Center
Child Care
Business Center

Historical New York Palace is the Height of Luxury

Centrally Located Near Shopping, Art, and Theatre

A name like the New York Palace promises the best, and this luxury hotel delivers just that. A historical Madison Avenue property, the New York Palace recently underwent renovations to preserve the ambience but update the facilities. It is an upscale destination for the most discerning traveler.

The hotel's prime location puts it within walking distance of some of Manhattan's best. Sitting between Fifth Avenue and Park Avenue, the Palace is in the middle of fabulous shopping. It's also within walking distance of Midtown, Central Park, and Times Square. See some of Van Gogh's masterpieces, including "Starry Night," in the nearby Museum of Modern Art. Alternatively, enjoy a personalized shopping experience at Bergdorf Goodman, which isn't far from the hotel.

Experience the Best Accommodations

The royal treatment is the experience even in the most standard rooms. Amenities abound, including a complimentary shoeshine, weekday delivery of the New York Times, and plush bathrobes. Round-the-clock services include dry cleaning, laundry, and room service. The multilingual concierge staff is happy to bring whatever you need, whenever you need it.

Marble bathrooms and luxurious bath products make showering feel more like a spa day. The furnishings and interior design are a nod to the hotel's historical origins while remaining classy and new. Look out on the city through huge windows, or upgrade your experience for special cathedral and skyline views. Guests who desire extra space will love the spacious corner suites. Those with a penchant for opulence will find ultra-luxurious suites, furnished like the most upscale Manhattan penthouses, in the exclusive tower rooms and suites.

A Knowledgeable Staff Helps Plan Your Visit

Bring relaxation to your visit by visiting the attached full-service day spa. Staff tailor treatments to suit your particular relaxation and health needs, ensuring rejuvenation no matter how short or long your appointment. Dining options at the Palace are vast, with no fewer than five restaurants and bars, all handled masterfully. Let the team of culinary experts enchant you on different food journeys, whether you stop for a traditional French pastry at Pomme Palais, or sit down at Maloney & Porcelli, for an American fine dining adventure.

Take advantage of the fully trained staff at the New York Palace when planning your New York activities. The concierge services are there not only to ensure that your experience within the hotel is impeccable, but to help you figure out exactly where you want to go, what you want to do, and how to get there. Make reservations at recommended restaurants, and let them call up a cab or a car service to take you to a Broadway show.

The Bottom Line

This is a hotel for those who want the best, and a stay here will lay a scintillating groundwork for the most magical Manhattan experience. Though it's undergone extensive renovation, the hotel is anything but wasteful. A 4-key Green Key Certification underlines the Palace's efforts to remain sustainable and eco-friendly.

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Midtown East
455 Madison Avenue
New York, NY 10022
Rooms & Rates
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User Highlights
Overall Guest Score
"Spacious rooms" "Private elevators"
100% thought rooms were spacious.
"Classy décor" "Beautiful lobby"
"Beautiful lobby" "Beautiful property"
96% thought the building was wonderful.
"Close to attractions" "Perfect midtown location"
100% liked the proximity to sightseeing.
"Superb view" "Spacious rooms"
100% thought the view was good.
100% thought rooms were spacious.
"Friendly staff" "Swift check in service"
100% found the staff to be very friendly.
50% found the room service acceptable.
"No restaurant"

Good to know...

Wonderful sightseeing
Great view
Nice building
Friendly service
Expert Reviews
One of New York's most visually stunning hotels, the 899-room New York Palace has a gilded, grandiose style that is a little gaudy but still fabulous enough to blow away the boutiques.
The heart of it is the Italian Renaissance-style Villard Mansion designed in 1882, which houses chef Michel Richard's Villard Michel Richard bistro.
Forbes Travel Guide
Sitting behind grand iron gates on Madison Avenue, The New York Palace has quite the profile, serving as the backdrop for shows like Gossip Girl.
Hotel Information
Business Center
Child Care
Fitness Center
Free Wifi
Spa or Sauna
From 3:00pm*must be 18 or older to check-in
Until 12:00pm
# of Rooms
Some smoking-allowed rooms
Handicap Accessible
Wheelchair Accessible