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Lotte New York Palace

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8.9
Excellent
4,583 reviews
+1 212-888-7000

Top Amenities

Free Wifi
Pets Allowed
Fitness Center
Child Care
With a stay at Lotte New York Palace, you'll be centrally located in New York, steps from 5th Avenue and 3 minutes by foot from St. Patrick's Cathedral. Featured amenities include wired Internet access (surcharge), a business center, and limo/town car service.
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Midtown East
455 Madison Ave
New York, NY 10022
Rooms & Rates
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User Highlights
8.9
Excellent
Location
"Wonderful bakery" "Wonderful restaurants"
96% liked the proximity to sightseeing.
95% liked the proximity to shopping.
Service
"Exemplary representative" "Service is impeccable"
87% found the staff to be very friendly.
67% said the reception staff was ok.
Vibe
"Exquisite Christmas tree" "Superb foyer"
86% enjoyed the friendly atmosphere.
97% said it was a stylish hotel.
Amenities
"Impeccably maintained" "Superb foyer"
79% thought the building was wonderful.
82% enjoyed the lobby entrance.
Comfort
"Enormous air conditioning" "Comfiest bed"
88% thought rooms were spacious.
Beds were acceptable for 69%.
Room
"Room immaculate" "Phenomenal view"
97% thought the view was good.
88% thought rooms were spacious.
Food
"Delicious pastries" "Restaurant was over priced"
Breakfast
"Delicious brunch" "Toast was cold"
WiFi
"No internet" "Excessive internet charges"
72% thought it was overpriced.
84% said the wifi quality was bad.
Value
"Overpriced internet" "Charged us for 3 nights"
72% thought it was overpriced.

Good to know...

Great view
Wonderful sightseeing
Bathroom could be optimized
Clean rooms