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The Towers at Lotte New York Palace

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8.8
Excellent
3,946 reviews
+1 212-888-7000

Top Amenities

Free Wifi
Pets Allowed
Fitness Center
Child Care

A Mix of Classic and Modern at New York Palace

What Do the Rooms Include?

Get ready to be spoiled with pampering room features, including marble bathrooms, plush terry cloth robes, speedy Wi-Fi, and on-demand movies. It is certainly amazing to see the New York City skyline from your room window.

What Amenities Does New York Palace Offer?

Enjoy a workout while observing St. Patrick's Cathedral in the hotel's 7,000-square-foot health club. Right after you finish, you can treat yourself with a hot stone massage or a body scrub in the spa. The hotel has three bars and a restaurant, plus a first-class business center with more than 20 meeting rooms.

What Are the Room Rates at New York Palace?

A cathedral or a skyline view room will cost $485 a night.

What's There to Do Nearby?

The hotel is in the heart of New York, which means it will take minutes to walk to popular locations like Rockefeller Center, 5th Avenue, Grand Central Station, Central Park, and Radio City Music Hall. 

Can I Bring My Dog to New York Palace?

The hotel allows small dogs that weigh 25 pounds or less.

What's the Bottom Line?

A blend of classic and modern architecture, the hotel was first constructed in 1882 and renovated in 2013. New York Palace puts you in a prime location to visit all the city's top landmarks without the need for transportation. You can always ask the five-star staff for directions if you need help finding something.

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Midtown East
455 Madison Avenue
New York, NY 10022
Rooms & Rates
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User Highlights
8.8
Excellent
Location
"Superb location" "Fabulous location"
96% liked the proximity to sightseeing.
98% liked the proximity to shopping.
Comfort
"AC worked very well" "Rooms were spacious and clean"
90% thought rooms were spacious.
74% said the beds were comfortable.
Amenities
"Common Areas Fabulous" "Gorgeous Christmas decorations"
83% thought the building was wonderful.
84% enjoyed the lobby entrance.
Vibe
"Exquisite Christmas tree" "Gorgeous Christmas decorations"
95% said it was a stylish hotel.
88% enjoyed the friendly atmosphere.
Service
"Hotel staff superb" "Staff was friendly and attentive"
88% found the staff to be very friendly.
55% said the reception staff was ok.
Wellness Area
"Included spa" "A lot of training machines"
top-notch fitness area, thought 87%.
Room
"AC worked very well" "Room was immaculate"
90% thought rooms were spacious.
96% thought the view was good.
Bar and Beverages
"Expensive hotel drinks" "Wonderful bartenders"
Alcoholic drinks were not bad, according to 58%.
92% said beverages were too expensive.
Food
"Delectable eclairs" "Restaurant charged way too much for"
Yummy desserts, said 88%.
The price was too high for 86%.
Breakfast
"Breakfat too expensive" "Expensive hotel breakfast"
93% said the breakfast was too expensive.
Value for money
"Excessive internet charges" "Overpriced for breakfast"
74% thought it was overpriced.
93% said the breakfast was too expensive.
WiFi
"No free wi-fi" "Excessive internet charges"
74% thought it was overpriced.
79% said the wifi quality was bad.

Good to know...

Relatively high internet cost
Great view
Wonderful sightseeing
Friendly service
Expert Reviews
Gayot
The heart of it is the Italian Renaissance-style Villard Mansion designed in 1882, which houses chef Michel Richard's Villard Michel Richard bistro.
oyster.com
With an excellent Midtown location right by famed Fifth Avenue shops and landmarks... its 176 richly appointed and spacious guest rooms have skyline views
Lonely Planet
Occupying the top 14 floors of the New York Palace, this all-suites hotel offers all the trappings of luxury with magnificent views (and equally jaw-dropping rates).
Hotel Information
Features
Air-conditioned
Bar or Lounge
Business Center
Child Care
Concierge
Fitness Center
Free Wifi
Handicap
No Smoking
Pets Allowed
Restaurant
Spa or Sauna
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
176
Fees
Add-ons
  • Pet Fee: USD 125 per pet, per stay
  • Internet Fee: USD 15.99 per 24-hour period (rates may vary)
  • Parking Fee: USD 80 per night
  • Rollaway Bed Fee: USD 50 per stay
  • Breakfast Fee: between USD 25 and USD 100 per person (approximately)
Handicap Accessible
Wheelchair Accessible