HotelsNew York HotelsThe Towers at Lotte New York Palace
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The Towers at Lotte New York Palace

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4.5
4,001 reviews
+1 212-888-7000

Top Amenities

Free Wifi
Fitness Center
Child Care
Restaurant

A Mix of Classic and Modern at New York Palace

What Do the Rooms Include?

Get ready to be spoiled with pampering room features, including marble bathrooms, plush terry cloth robes, speedy Wi-Fi, and on-demand movies. It is certainly amazing to see the New York City skyline from your room window.

What Amenities Does New York Palace Offer?

Enjoy a workout while observing St. Patrick's Cathedral in the hotel's 7,000-square-foot health club. Right after you finish, you can treat yourself with a hot stone massage or a body scrub in the spa. The hotel has three bars and a restaurant, plus a first-class business center with more than 20 meeting rooms.

What Are the Room Rates at New York Palace?

A cathedral or a skyline view room will cost $485 a night.

What's There to Do Nearby?

The hotel is in the heart of New York, which means it will take minutes to walk to popular locations like Rockefeller Center, 5th Avenue, Grand Central Station, Central Park, and Radio City Music Hall. 

Can I Bring My Dog to New York Palace?

The hotel allows small dogs that weigh 25 pounds or less.

What's the Bottom Line?

A blend of classic and modern architecture, the hotel was first constructed in 1882 and renovated in 2013. New York Palace puts you in a prime location to visit all the city's top landmarks without the need for transportation. You can always ask the five-star staff for directions if you need help finding something.

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Midtown East
455 Madison Avenue
New York, NY 10022
Rooms & Rates
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User Highlights
Overall Guest Score
4.5
Location
"Brilliant location and staff" "Location is amazing"
95% liked the proximity to sightseeing.
100% liked the proximity to shopping.
Wellness Area
"Included spa" "Fitness room, which was very clean"
top-notch fitness area, thought 91%.
60% said that wellness & sports facilities were unclean.
Comfort
"Beds and linens are pristine" "Excellent, big beds"
93% thought rooms were spacious.
For only 67%, the noise level was all right.
Cleanliness
"Nice clean friendly establishment" "Cleanliness are impeccable"
81% said rooms were clean.
89% thought it was clean.
Vibe
"Whole ambience is exquisite" "Foyer area is stunning"
81% enjoyed the friendly atmosphere.
82% enjoyed the lobby entrance.
Room
"Wonderful accommodations for the holidays" "Skyline and service everywhere was phenomenal"
98% thought the view was good.
93% thought rooms were spacious.
Amenities
"Foyer area is stunning" "Beautiful old building"
80% thought the building was wonderful.
82% enjoyed the lobby entrance.
Service
"Concierge staff were fantastic" "Staffs and everything were amazing"
90% found the staff to be very friendly.
52% indicated the reception staff was not good.
Bar and Beverages
"Bar staff excellent" "Amazing cocktails"
Bar service was average, according to 58%.
100% said beverages were too expensive.
Food
"No in house restaurant" "Plate falling off"
Yummy desserts, said 82%.
The price was too high for 65%.
Value for money
"You have to pay for wi-fi" "Unreasonable in-room dining"
67% thought it was overpriced.
73% said the breakfast was too expensive.
Breakfast
"No complimentary breakfast" "No facilities for breakfast"
73% said the breakfast was too expensive.
WiFi
"You have to pay for wi-fi" "No hotel restaurant, and wifi"
67% thought it was overpriced.
76% said the wifi quality was bad.

Good to know...

Relatively high internet cost
Great view
Wonderful sightseeing
Spacious rooms
Expert Reviews
Fodor's
From the moment you enter the gilded gates of these connected mansions... you know you're somewhere special; there's a reason this is called the Palace.
Travel + Leisure
Situated behind a gated courtyard and an arched colonnade, the New York Palace is a luxury hotel located directly across the street from St. Patrick’s Cathedral.
Time Out
Accommodations range from understated luxury in the original building, where many west-facing rooms overlook St. Patrick's Cathedral, to a more contemporary, residential style in the Towers.
Hotel Information
Features
Air-conditioned
Bar or Lounge
Business Center
Child Care
Concierge
Fitness Center
Free Wifi
Handicap
No Smoking
Restaurant
Spa or Sauna
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
176
Fees
Add-ons
  • Internet Fee: USD 15.99 per 24-hour period (rates may vary)
  • Parking Fee: USD 70 per night
  • Rollaway Bed Fee: USD 50 per night
  • Breakfast Fee: USD 28 per person (approximately)
Handicap Accessible
Wheelchair Accessible
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