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The Towers at Lotte New York Palace

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8.9
Excellent
4,438 reviews
+1 212-888-7000

Top Amenities

Free Wifi
Pets Allowed
Fitness Center
Child Care
With a stay at The Towers at Lotte New York Palace, you'll be centrally located in New York, steps from 5th Avenue and within a 5-minute drive of St. Patrick's Cathedral. This 5-star hotel is 0.3 mi (0.5 km) from Museum of Modern Art and 0.5 mi (0.8 km) from Radio City Music Hall. Make yourself at home in one of the 176 air-conditioned rooms featuring refrigerators and iPod docking stations. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Wired and wireless Internet access is complimentary, while 42-inch plasma televisions with cable programming provide entertainment. Bathrooms have designer toiletries and hair dryers.Amenities Pamper yourself with onsite massages, body treatments, and facials. Additional features at this hotel include complimentary wireless Internet access, concierge services, and a ballroom. Guests can catch a ride to nearby destinations on the complimentary area shuttle. Take advantage of the hotel's 24-hour room service. Relax with a refreshing drink at one of the 5 bars/lounges. Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services.
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Midtown East
455 Madison Avenue
New York, NY 10022
Rooms & Rates
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User Highlights
8.9
Excellent
Location
"Terrific midtown location" "Superb location"
96% liked the proximity to sightseeing.
95% liked the proximity to shopping.
Amenities
"Common areas fabulous" "Gorgeous Christmas decorations"
83% thought the building was wonderful.
85% enjoyed the lobby entrance.
Vibe
"Exquisite Christmas tree" "Gorgeous Christmas decorations"
96% said it was a stylish hotel.
89% enjoyed the friendly atmosphere.
Service
"Superb staff" "Room service meals fantastic"
86% found the staff to be very friendly.
63% said the reception staff was ok.
Comfort
"Linen impeccable" "Great air conditioning"
89% thought rooms were spacious.
71% said the beds were comfortable.
Room
"Linen impeccable" "View was breathtaking"
95% thought the view was good.
89% thought rooms were spacious.
Bar and Beverages
"Expensive hotel drinks" "Lovely outdoor bar"
Alcoholic drinks were not bad, according to 67%.
87% said beverages were too expensive.
Food
"Delicious pastries" "Terrible portions"
72% did not like what was on the menu.
Yummy desserts, said 98%.
Breakfast
"Delicious brunch" "Hotel breakfast fabulous"
84% said the breakfast was too expensive.
WiFi
"They charge for WI-FI" "Excessive internet charges"
70% thought it was overpriced.
82% said the wifi quality was bad.
Value for money
"Excessive internet charges" "Overpriced for breakfast"
70% thought it was overpriced.
84% said the breakfast was too expensive.

Good to know...

Great view
Wonderful sightseeing
Bathroom could be optimized
Nice building
Expert Reviews
Gayot
The heart of it is the Italian Renaissance-style Villard Mansion designed in 1882, which houses chef Michel Richard's Villard Michel Richard bistro.
oyster.com
With an excellent Midtown location right by famed Fifth Avenue shops and landmarks... its 176 richly appointed and spacious guest rooms have skyline views
Lonely Planet
Occupying the top 14 floors of the New York Palace, this all-suites hotel offers all the trappings of luxury with magnificent views (and equally jaw-dropping rates).
Hotel Information
Features
Air-conditioned
Bar or Lounge
Business Center
Child Care
Concierge
Fitness Center
Free Wifi
Handicap
No Smoking
Pets Allowed
Restaurant
Spa or Sauna
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
176
Fees
Add-ons
  • Pet Fee: USD 125 per pet, per stay
  • Internet Fee: USD 15.99 per 24-hour period (rates may vary)
  • Parking Fee: USD 80 per night
  • Rollaway Bed Fee: USD 50.0 per stay
  • Breakfast Fee: between USD 25 and USD 100 per person (approximately)
Handicap Accessible
Wheelchair Accessible