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W New York - Times Square
|3,520 reviews
8.1
Excellent
+1 212-930-7400
Top Amenities
Pets Allowed
Fitness Center
Restaurant
Bar or Lounge
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Rooms & Rates
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User Highlights
8.1
Excellent
Location
"Fabulous location" "Fantastic location"
92% liked the proximity to sightseeing.
Not enough parking facilities, according to 67%.
Service
"Customer service exceeded my expectations" "Staff was amazing"
85% found the staff to be very friendly.
64% said the reception staff was ok.
Room
"Broken chairs" "Cracked sink"
65% said rooms were small.
85% thought the view was good.
Cleanliness
"Clean appearance" "Clean facilities"
Only 57% said rooms were clean enough.
63% thought the cleanliness of the hotel was average.
WiFi
"Internet malfunctioned" "Complimentary wifi bar"
69% thought it was overpriced.
69% said the wifi quality was bad.
Breakfast
"No buffet breakfast" "Charged me for breakfast"
Breakfast prices were ok, according to 53%.
Comfort
"Toilet is small" "Loud screeching noise"
65% said rooms were small.
75% said the beds were comfortable.
Value for money
"Charged me for breakfast" "Credit card wrong"
69% thought it was overpriced.
Breakfast prices were ok, according to 53%.
Wellness Area
"No gym" "Gym was tiny"
67% didn't like the fitness area.
Good to know...
Wonderful sightseeing
Great view
Could be quieter
Bathroom could be optimized
Expert Reviews
BlackBook
The coolest thing about Times Square is that it has subways that lead Downtown. The second-coolest thing is the W Times Square, an oasis of style in an area overrun by tourists.
DK Eyewitness
This hip hotel from the Starwood Group continues to draw crowds and fans for its high-design and ultra-modern rooms – although somewhat dark, they offer fantastic views of midtown.
Make sure to check out Blue Fin, for great sushi.
Time Out
The sleek and modern aesthetic of the W brand is on full display at its entrance to this 50-story tower... and even more so once you reach the hushed and dramatic seventh-floor lobby and lounge.
Hotel Information
Features
Air-conditioned
Bar or Lounge
Business Center
Concierge
Fitness Center
Handicap
No Smoking
Pets Allowed
Restaurant
Details
Check-In
From 4:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
509
Fees
Required
- Destination Fee: USD 25 per accommodation, per night
Add-ons
- Pet Fee: USD 125 per accommodation, per day
- Internet Fee: USD 14.95 per 24-hour period (rates may vary)
- Parking Fee: USD 85 per day
- Pet Deposit: USD 100 per stay
- Breakfast Fee: between USD 5 and USD 35 per person (approximately)
Handicap Accessible
Wheelchair Accessible