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Hilton Manhattan East

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7.8
Good
2,690 reviews
+1 212-986-8800

Top Amenities

Free Wifi
Pets Allowed
Fitness Center
Restaurant
In the heart of New York, Westgate New York Grand Central is within a 5-minute drive of Grand Central Terminal and Broadway. Featured amenities include a business center, limo/town car service, and express check-out. This hotel has 3 meeting rooms available for events.
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Murray Hill
304 East 42nd Street
New York, NY 10017
Rooms & Rates
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User Highlights
7.8
Good
Location
"Delicious restaurants" "Brilliant Midtown location"
87% liked the proximity to sightseeing.
Near to public transport, according to 93%.
Service
"Manager apologized" "Front desk staff excellent"
87% found the staff to be very friendly.
70% said the reception staff was great.
Cleanliness
"Property was clean" "Clean linens"
Only 54% said rooms were clean enough.
73% thought it was clean.
Room
"Broken television" "Terrible nights sleep"
55% said rooms were small.
75% complained about the bathroom.
Amenities
"Large working area" "Newest property"
51% thought the building was acceptable.
For 56%, the lobby entrance was sub-standard.
Wellness
"24 hr fitness/Sauna" "Jacuzzi did not work"
Value
"Had to pay for breakfast" "Multiple charges"
61% thought it was overpriced.
65% said the breakfast was too expensive.
WiFi
"Had to pay for wifi in the rooms" "Paying for WiFi"
80% said the wifi quality was bad.
61% thought it was overpriced.
Breakfast
"Expensive buffet breakfast" "Not the actual breakfast"
65% said the breakfast was too expensive.
Vibe
"Very old facilities" "Weren't the most hospitable for "4" stars hotel"
83% criticized the unstylish hotel.
For 56%, the lobby entrance was sub-standard.
Food
"Restaurant too expensive" "No healthy options"
Bar
"No wine glasses" "There is no hotel bar"

Good to know...

Wifi quality could be improved
Rooms need regular maintenance
Hotel could use some updating
Friendly service