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Emerald Crown Hotel

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6.4
Good
138 reviews
+1 905-353-1010

Top Amenities

Restaurant
Business Center
No Smoking

Emerald Crown Hotel: A Modern Tower Hotel Overlooking Niagara Falls

What Do the Rooms Include?

The Emerald Crown Hotel, also known as the Niagara Plaza by FairBridge Hotels, boasts a convenient location in the city center. The property has been through two renovations since 2007, so the decor is modern with upscale amenities. Rooms include coffee makers, pull-out couches, free Wi-Fi, televisions, hair dryers, free toiletries, and irons and ironing boards. For more space and a Jacuzzi tub, upgrade to a suite.

What Amenities Does the Emerald Crown Hotel Offer?

This smoke-free hotel features several amenities, including an outdoor swimming pool, 24-hour business center, ATMs, tour booking assistance, dry cleaning and laundry services, and multilingual staff. It even offers an Old Fashioned Family Restaurant Bar & Grill on-site. Parking is available, but for a surcharge. No pets are allowed on the property.

What are the Rates Like?

As a major tourist destination, rates in Niagara Falls fluctuate with the tourist season. Seasonal pricing means rooms at Emerald Crown Plaza vary between an average of $80 and $130 CAD. Your choice of room will also affect the price. A room with a king bed and jetted tub will cost almost double that of a standard room. Plan your trip off-season when the city is less crowded to find the best rates.

What’s the Bottom Line?

With great views, a friendly staff, free Wi-Fi, and on-site dining at more reasonable rates than most downtown Niagara Falls hotels, the Emerald Crown Hotel is a great home base for your Niagara Falls experience. Whether you’re traveling on your honeymoon, with the kids or for business, the attractive decor and accommodating staff are sure to meet every need. 

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5807 Ferry Street
Niagara Falls, ON L2G 1S8
Rooms & Rates
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User Highlights
6.4
Good
Pool
"Nice looking outdoor pool" "Nice to have an outdoor pool"
Breakfast
"Good breakfast" "Reasonable priced breakfast restaurant in hotel"
Service
"Staff was friendly and helpful" "Friendly check in staff"
85% found the staff to be very friendly.
89% said the reception staff was great.
Location
"Close to all attractions" "Prime tourist area"
Parking was ok, according to 57%.
86% liked the proximity to sightseeing.
Cleanliness
"CARPETS CLEANED" "Everything clean"
Only 68% said rooms were clean enough.
86% thought it was clean.
Value for money
"Free wi fi" "Steep weekend price"
Room
"Pillows were small" "Aircon was not working"
Only 68% said rooms were clean enough.
71% complained about the bathroom.
Food
"Limited portion"
WiFi
"Internet did not work" "WiFi didn't work"
Comfort
"Pillows were small" "Aircon was not working"
65% didn't like the uncomfortable beds.
70% thought it was too noisy.

Good to know...

Great reception
Rooms need regular maintenance
Bathroom could be optimized
New rooms
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