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Hotel New Otani Osaka

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8.6
Excellent
5,806 reviews
+81 6-6941-1111

Top Amenities

Free Wifi
Pool
Fitness Center
Child Care
With a stay at Hotel New Otani Osaka, you'll be centrally located in Chuo, walking distance from Osaka-Jo Hall and close to Osaka Castle Park. Featured amenities include complimentary wired Internet access, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Chuo? This hotel has 2325 square feet (216 square meters) of space consisting of a conference center and meeting rooms. Guests may use a train station pick-up service for a surcharge, and self parking (subject to charges) is available onsite.
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1-4-1 Shiromi Chuo-ku
Osaka, 540-8578
Rooms & Rates
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User Highlights
8.6
Excellent
WiFi
"Free WiFi access"
78% said the wifi quality was great.
Service
"Excellent house keeping service" "Staff were very welcoming"
95% found the staff to be very friendly.
93% thought the service was very professional.
Location
"Nearby transport links" "Cafes and restaurants nearby"
Only 68% were satisfied with the proximity to shopping.
91% liked the proximity to sightseeing.
Room
"Very clean and spacious guest room" "Amazing hotel room"
91% thought rooms were spacious.
95% thought the view was good.
Comfort
"Very clean and spacious guest room" "Peaceful location"
91% thought rooms were spacious.
77% said the beds were comfortable.
Breakfast
"Best hotel breakfast" "Breakfast choices were wonderful"
85% said the breakfast was too expensive.
Amenities
"Huge business type" "Vast reception area"
64% thought the building was acceptable.
93% thought the facilities needed updating.
Value for money
"Paying for the gym" "Paid for the executive upgrade"
85% said the breakfast was too expensive.
The price was too high for 69%.
Wellness Area
"Paying for the gym" "Gym and pool was disappointing"
87% didn't like the fitness area.

Good to know...

Professional service
Friendly service
Great view
Hotel could use some updating
Expert Reviews
Michelin Guide
The hotel is a 30-minute taxi ride from Osaka International Airport and Shin-Osaka Station, and there is a shuttle bus from Kansai International Airport.
Try to get a room equipped with ‘bedroom environment systems’ for business travellers as they have massage chairs.
Fodor's
Indoor and outdoor pools, a rooftop garden, tennis courts, and a sparkling marble atrium make this hotel a popular choice for both Japanese and Western travelers.
oyster.com
The four-pearl Hotel New Otani Osaka is a massive multi-story hotel with 525 guest rooms located in a business district, a short walk from Osaka Castle (which is visible from some rooms)....
Hotel Information
Features
Air-conditioned
Airport Shuttle
Bar or Lounge
Child Care
Concierge
Fitness Center
Free Wifi
Handicap
No Smoking
Pool
Restaurant
Spa or Sauna
Details
Check-In
From 2:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
525
Fees
Add-ons
  • Parking Fee: JPY 1200 per night (in/out privileges)
  • Facilities Fee: JPY 3780 per person and includes use of: Fitness facilities; Sauna; Spa tub; Swimming pool
  • Breakfast Fee: JPY 3920 for adults and JPY 2138 for children (approximately)
Handicap Accessible
Wheelchair Accessible