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Hotel New Otani Osaka

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8.6
Excellent
4,809 reviews
+81 6-6941-1111

Top Amenities

Free Wifi
Pool
Fitness Center
Child Care
With a stay at Hotel New Otani Osaka, you'll be centrally located in Osaka, walking distance from Osaka-Jo Hall and close to Osaka Castle Park. Featured amenities include complimentary wired Internet access, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Osaka? This hotel has 2325 square feet (216 square meters) of space consisting of a conference center and meeting rooms. Guests may use a train station pick-up service for a surcharge, and self parking (subject to charges) is available onsite.
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1-4-1 Shiromi Chuo-ku
Osaka, 540-8578
Rooms & Rates
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User Highlights
8.6
Excellent
Service
"Staff were very welcoming" "Service was impeccable"
96% found the staff to be very friendly.
91% thought the service was very professional.
Location
"Close to Osaka City" "Nearby transport links"
Only 69% were satisfied with the proximity to shopping.
89% thought it was easy to get to the train station.
Comfort
"Very clean and spacious guest room" "Peaceful location"
90% thought rooms were spacious.
78% said the beds were comfortable.
WiFi
"Free wifi access"
56% thought the wifi quality was ok.
Room
"Very clean and spacious guest room" "Awesome bath tub"
90% thought rooms were spacious.
97% thought the view was good.
Breakfast
"Best hotel breakfast" "Breakfast choices were wonderful"
91% said the breakfast was too expensive.
Amenities
"Huge business type" "Famous facility"
63% thought the building was acceptable.
92% thought the facilities needed updating.
Bar and Beverages
"Bar in the lobby was unusable"
Alcoholic drinks were awful, according to 54%.
Value for money
"We were upgraded for free" "Paying for the gym"
91% said the breakfast was too expensive.
The price was too high for 84%.
Wellness Area
"Paying for the gym" "Gym and pool was disappointing"
90% didn't like the fitness area.

Good to know...

Friendly service
Professional service
Great view
Hotel could use some updating
Expert Reviews
Michelin Guide
The hotel is a 30-minute taxi ride from Osaka International Airport and Shin-Osaka Station, and there is a shuttle bus from Kansai International Airport.
Try to get a room equipped with ‘bedroom environment systems’ for business travellers as they have massage chairs.
Fodor's
Indoor and outdoor pools, a rooftop garden, tennis courts, and a sparkling marble atrium make this hotel a popular choice for both Japanese and Western travelers.
oyster.com
The four-pearl Hotel New Otani Osaka is a massive multi-story hotel with 525 guest rooms located in a business district, a short walk from Osaka Castle (which is visible from some rooms)....
Hotel Information
Features
Air-conditioned
Airport Shuttle
Bar or Lounge
Child Care
Concierge
Fitness Center
Free Wifi
Handicap
No Smoking
Pool
Restaurant
Spa or Sauna
Details
Check-In
From 2:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
525
Fees
Add-ons
  • Parking Fee: JPY 1200 per night (in/out privileges)
  • Facilities Fee: JPY 3780 per person and includes use of: Fitness facilities; Sauna; Spa tub; Swimming pool
  • Breakfast Fee: JPY 3920 for adults and JPY 2138 for children (approximately)
Handicap Accessible
Wheelchair Accessible
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