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Hotel New Otani Osaka

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8.6
Excellent
3,810 reviews
+81 6-6941-1111

Top Amenities

Free Wifi
Pool
Fitness Center
Child Care
Riverside retreat with 2 pools, overlooking Osaka Castle Near trains and metro Hotel New Otani Osaka is a 3-minute walk from a JR Osaka Loop Line station, for trains to Kansai Airport and Universal Studios Japan®, plus you will be within easy reach of the lively Namba and Dotonbori entertainment districts. Steps from the castle Osaka Castle, with its museum and tranquil park, is right beside the hotel, and offers a primer on local history. It's a 2-minute walk to the pier for a cruise on the city waterways, and Tenjinbashi-suji, one of the world's longest shopping streets, is 6 minutes by metro. Hotel with 10 restaurants From Kobe beef grilled teppanyaki-style to gourmet sushi and fine French cuisine, the hotel has over a dozen dining options. You can work up an appetite with a swim and reward your efforts with a sunset cocktail in The Four Seasons panoramic lounge. Free WiFi, castle views All 525 air-conditioned guestrooms are stylishly designed and furnished. When not admiring the castle and skyline views, you can check email via free WiFi and watch movies on the flat-screen TV. Special amenities for kids are available in room on request.
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1-4-1 Shiromi Chuo-ku
Osaka, 540-8578
Rooms & Rates
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User Highlights
8.6
Excellent
Service
"Staff were very welcoming" "Service was impeccable"
95% found the staff to be very friendly.
91% thought the service was very professional.
Cleanliness
"Very clean and spacious guest room" "Clean place."
83% said rooms were clean.
90% thought it was clean.
Location
"Close to Osaka City" "Nearby transport links"
93% thought it was easy to get to the train station.
Only 68% were satisfied with the proximity to shopping.
Room
"Very clean and spacious guest room" "Amazing castle view"
89% thought rooms were spacious.
97% thought the view was good.
Breakfast
"Best hotel breakfast" "Breakfast choices were wonderful"
80% said the breakfast was too expensive.
WiFi
"FREE Wifi access"
69% thought the wifi quality was ok.
Food
"Fresh seafood" "Delicious food"
71% loved the menu selection.
59% thought the dining experience was appropriate.
Value for money
"Expensive ambience" "There is no benefit"
80% said the breakfast was too expensive.
The price was too high for 56%.
Wellness Area
"Paying for the gym"
80% didn't like the fitness area.

Good to know...

Professional service
Hotel could use some updating
Friendly service
Great view
Expert Reviews
Michelin Guide
The hotel is a 30-minute taxi ride from Osaka International Airport and Shin-Osaka Station, and there is a shuttle bus from Kansai International Airport.
Try to get a room equipped with ‘bedroom environment systems’ for business travellers as they have massage chairs.
Fodor's
Indoor and outdoor pools, a rooftop garden, tennis courts, and a sparkling marble atrium make this hotel a popular choice for both Japanese and Western travelers.
oyster.com
The four-pearl Hotel New Otani Osaka is a massive multi-story hotel with 525 guest rooms located in a business district, a short walk from Osaka Castle (which is visible from some rooms)....
Hotel Information
Features
Air-conditioned
Airport Shuttle
Bar or Lounge
Business Center
Child Care
Concierge
Fitness Center
Free Wifi
Handicap
No Smoking
Pool
Restaurant
Spa or Sauna
Details
Check-In
From 2:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
525
Fees
Add-ons
  • Parking Fee: JPY 1200 per night (in/out privileges)
  • Facilities Fee: JPY 3780 per person and includes use of: Fitness facilities; Sauna; Spa tub; Swimming pool
  • Breakfast Fee: JPY 3920 for adults and JPY 2138 for children (approximately)
Handicap Accessible
Wheelchair Accessible
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