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Hotel New Otani Osaka

3,548 reviews
+81 6-6941-1111

Top Amenities

Free Wifi
Fitness Center
Child Care
Riverside retreat with 2 pools, overlooking Osaka Castle Near trains and metro Hotel New Otani Osaka is a 3-minute walk from a JR Osaka Loop Line station, for trains to Kansai Airport and Universal Studios Japan®. Located close to Osaka Business Park Station, you will be within easy reach of the lively Namba and Dotonbori entertainment districts. Steps from the castle Osaka Castle, with its museum and tranquil park, is right beside the hotel, and offers a primer on local history. It's a 2-minute walk to the pier for a cruise on the city waterways, and Tenjinbashi-suji, one of the world's longest shopping streets, is 6 minutes by metro. Hotel with 10 restaurants From Kobe beef grilled teppanyaki-style to gourmet sushi and fine French cuisine, the hotel has over a dozen dining options. You can work up an appetite with a swim and reward your efforts with a sunset cocktail in The Four Seasons panoramic lounge. Free WiFi, castle views All 525 guestrooms are stylishly designed and furnished. When not admiring the castle and skyline views, you can check email via free WiFi and watch movies on the flat-screen TV. Special amenities for kids are available in room on request.
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1-4-1 Shiromi Chuo-ku
Osaka, 540-8578
Rooms & Rates
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User Highlights
88% said the wifi quality was great.
"Clean place." "Room was clean and comfortable"
84% said rooms were clean.
89% thought it was clean.
"Fantastic staff service" "Staff were very welcoming"
94% found the staff to be very friendly.
93% thought the service was very professional.
"Close to Osaka City" "Nearby transport links"
90% thought it was easy to get to the train station.
Easily accessible by car, said 95%.
"Peaceful location" "Spacious rooms"
90% thought rooms were spacious.
77% said the beds were comfortable.
"Beautifully appointed room" "Views from our room were fabulous"
90% thought rooms were spacious.
98% thought the view was good.
"Breakfast choices were wonderful" "Great breakfast"
89% said the breakfast was too expensive.
"Fresh seafood" "Good dinners"
85% loved the menu selection.
70% loved the dining experience.
"Made our stay enjoyable" "Luxurious interior"
75% criticized the unstylish hotel.
86% enjoyed the friendly atmosphere.
"Luxurious interior" "Rent a bicycle available"
62% thought the building was acceptable.
93% thought the facilities needed updating.
Value for money
"Expensive ambience" "Crazy expensive restaurants"
89% said the breakfast was too expensive.
The price was too high for 82%.
Wellness Area
79% didn't like the fitness area.

Good to know...

Professional service
Hotel could use some updating
Friendly service
Great view
Expert Reviews
Michelin Guide
The hotel is a 30-minute taxi ride from Osaka International Airport and Shin-Osaka Station, and there is a shuttle bus from Kansai International Airport.
Try to get a room equipped with ‘bedroom environment systems’ for business travellers as they have massage chairs.
Indoor and outdoor pools, a rooftop garden, tennis courts, and a sparkling marble atrium make this hotel a popular choice for both Japanese and Western travelers.
The four-pearl Hotel New Otani Osaka is a massive multi-story hotel with 525 guest rooms located in a business district, a short walk from Osaka Castle (which is visible from some rooms)....
Hotel Information
Airport Shuttle
Bar or Lounge
Child Care
Fitness Center
Free Wifi
No Smoking
Spa or Sauna
From 2:00pm*must be 18 or older to check-in
Until 12:00pm
# of Rooms
  • Parking Fee: JPY 1200 per night (in/out privileges)
  • Facilities Fee: JPY 3780 per person and includes use of: Fitness facilities; Sauna; Spa tub; Swimming pool
  • Breakfast Fee: JPY 3920 for adults and JPY 2138 for children (approximately)
Handicap Accessible
Wheelchair Accessible