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Embassy Suites by Hilton Palm Desert

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7.2
Good
1,472 reviews

Top Amenities

Free Breakfast
Pool
Fitness Center
Restaurant
With a stay at Embassy Suites by Hilton Palm Desert, you'll be centrally located in Palm Desert, steps from San Jacinto Mountains and within a 5-minute drive of Living Desert Zoo and Gardens. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Palm Desert? This hotel has facilities measuring 9750 square feet (906 square meters), including conference space. Self parking (subject to charges) is available onsite.
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74700 Highway 111
Palm Desert, CA 92260
Rooms & Rates
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User Highlights
7.2
Good
Breakfast
"Omelette station amazing" "I love the Breakfast Buffet"
98% were happy with the price of the breakfast.
Location
"Fantastic location" "Plenty of parking"
Not enough parking facilities, according to 55%.
For 64%, parking prices were too high.
Service
"Staff unavailable" "Snippy check in staff"
82% found the staff to be very friendly.
58% said the reception staff was ok.
Food
"Supper friendly" "Raw carrots"
85% enjoyed the snacks that were offered.
Desserts were ok, said 52%.
Vibe
"Well appointed suite" "The best designs"
82% criticized the unstylish hotel.
95% enjoyed the lobby entrance.
Wellness
"Hot tub wasn't ready" "Jacuzzi was not working"
top-notch fitness area, thought 79%.
Pool
"Swimming pool was not working" "Multiple pools"
Dirty pool, said 59%.
Room
"Premium channels" "Broken wall"
58% said rooms were dirty.
88% thought they were poorly maintained.
Amenities
"Older building" "Property is old"
55% thought the building wasn't nice.
59% found the grounds not bad.
Comfort
"Hvac system not working" "Leaking ac unit"
Only 68% said rooms were big enough.
Beds were acceptable for 62%.
Cleanliness
"Carpet dirty" "Dirty linens"
58% said rooms were dirty.
50% thought the cleanliness of the hotel was average.
WiFi
"Didn't have computer access" "There was no wi-fi"
97% said the wifi quality was bad.
80% thought it was overpriced.

Good to know...

Rooms need regular maintenance
Rooms could be cleaner
Bathroom could be optimized
Hotel could use some updating
Hotel Information
Features
Air-conditioned
Bar or Lounge
Business Center
Fitness Center
Free Breakfast
Handicap
Pool
Restaurant
Details
Check-In
From 4:00pm*must be 21 or older to check-in
Check-Out
Until 11:00am
# of Rooms
198
Smoking
Some smoking-allowed rooms
Handicap Accessible
Wheelchair Accessible