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Vacation Inn Phoenix

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5.1
Fair
2,074 reviews
+1 602-257-0801

Top Amenities

Free Wifi
Free Parking
Pets Allowed
Pool
Located in Phoenix (Encanto), Vacation Inn Phoenix is within a 10-minute drive of Grand Canyon University and Phoenix Convention Center. This hotel is 4.6 mi (7.4 km) from Talking Stick Resort Arena and 4.8 mi (7.8 km) from Chase Field. Make yourself at home in one of the 150 air-conditioned guestrooms. Rooms have private balconies or patios. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.Amenities Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless Internet access and tour/ticket assistance. Featured amenities include a 24-hour front desk and luggage storage. Free self parking is available onsite.
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Encanto
2420 W Thomas Rd
Phoenix, AZ 85015
Rooms & Rates
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User Highlights
5.1
Fair
Location
"Close to shopping" "Nearby public transport"
Not enough parking facilities, according to 64%.
Easily accessible by car, said 90%.
Service
"Staff was very rude" "Front desk was rude"
52% found the staff to be unfriendly.
55% indicated the reception staff was not good.
Room
"Dirty bed sheets" "Carpet disgusting"
83% said rooms were dirty.
94% thought they were poorly maintained.
Breakfast
"Not even a continental breakfast" "There was no continential breakfast"
100% were happy with the price of the breakfast.
WiFi
"No WI-FI" "No internet wifi"
91% said the wifi quality was bad.
Vibe
"They need new mattresses" "Loud bass music"
For 90%, the lobby entrance was sub-standard.
75% criticized the unstylish hotel.
Amenities
"Broken back door" "Floors were dirty"
86% thought the building wasn't nice.
For 90%, the lobby entrance was sub-standard.
Cleanliness
"Dirty bed sheets" "Carpet was so dirty"
83% said rooms were dirty.
95% thought it was rather dirty.

Good to know...

Entrance area is not particularly attractive
Hotel facilities could use a good clean
Hotel buildings could use some improvement
Furniture needs more attention
Hotel Information
Features
Air-conditioned
Business Center
Fitness Center
Free Parking
Free Wifi
Handicap
No Smoking
Pets Allowed
Pool
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 11:00am
# of Rooms
150
Fees
Required
  • Deposit: USD 50.00 per stay
Add-ons
  • Early Check-in Fee: USD 25 (subject to availability)
  • Pet Fee: USD 25 per pet, per stay
Handicap Accessible
Wheelchair Accessible