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Panama Jack Resorts Playa del Carmen All Inclusive, Formerly Gran Porto

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8.6
Excellent
2,698 reviews
+52 984 873 4000

Top Amenities

Free Wifi
Free Breakfast
Pets Allowed
Pool
With a stay at Panama Jack Resorts Playa del Carmen All Inclusive, Formerly Gran Porto in Playa del Carmen (Gonzalo Guerrero), you'll be steps from Quinta Avenida and 3 minutes by foot from Mamitas Beach Club. Featured amenities include a business center, a 24-hour front desk, and ATM/banking services.
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Constituyentes Number 1
Playa del Carmen, 77710
Rooms & Rates
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User Highlights
8.6
Excellent
Location
"Delicious restaurants" "Wonderful restaurant options"
98% liked the proximity to shopping.
100% appreciated the closeness to the beach.
Service
"Customer service exceeded our expectations" "Wonderful evening shows"
90% found the staff to be very friendly.
71% said the recreation staff was great.
Room
"Room immaculate" "Well appointed rooms"
95% said rooms were clean.
77% thought rooms were spacious.
Breakfast
"The best omelets" "Great omlette"
Food
"Raw chicken" "Flavorless powdered eggs"
Only 55% were satisfied with the menu.
78% complained about the fish/seafood dishes.
WiFi
"Bad wifi"
78% said the wifi quality was bad.
Beach
"Bad section of beach" "No beach access"
67% thought the cleanliness of the beach was not up to par.
Beach sports facilities are not good, thought 58%.

Good to know...

Friendly service
Great shopping
Friendly atmosphere
Hotel Information
Features
Air-conditioned
Airport Shuttle
Bar or Lounge
Business Center
Child Activities
Child Care
Concierge
Fitness Center
Free Breakfast
Free Wifi
Golf
Handicap
No Smoking
Pets Allowed
Pool
Restaurant
Spa or Sauna
Details
Check-Out
Until 12:00pm
# of Rooms
287
Handicap Accessible
Wheelchair Accessible