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Panama Jack Resorts Playa del Carmen All Inclusive, Formerly Gran Porto

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8.6
Excellent
2,655 reviews
+52 984 873 4000

Top Amenities

Free Wifi
Pets Allowed
Pool
Fitness Center
With a stay at Panama Jack Resorts Playa del Carmen All Inclusive, Formerly Gran Porto in Playa del Carmen (Gonzalo Guerrero), you'll be steps from Quinta Avenida and 3 minutes by foot from Mamitas Beach Club. Featured amenities include a business center, a 24-hour front desk, and ATM/banking services.
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Constituyentes Number 1
Playa del Carmen, 77710
Rooms & Rates
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User Highlights
8.6
Excellent
Location
"Delicious restaurants" "Amazing place to Shop"
98% liked the proximity to shopping.
100% appreciated the closeness to the beach.
Service
"Customer service exceeded our expectations" "Exemplary employee"
90% found the staff to be very friendly.
58% indicated the reception staff was not good.
Room
"Room immaculate" "Gorgeous views"
94% said rooms were clean.
75% thought rooms were spacious.
Breakfast
"The best omelets" "Great omlette"
Food
"Flavorless powdered eggs" "Rotting seaweed"
Only 52% were satisfied with the menu.
77% complained about the fish/seafood dishes.
WiFi
"Bad WiFi"
75% said the wifi quality was bad.
Beach
"There was no blue water" "Bad section of beach"
65% thought the cleanliness of the beach was not up to par.
Beach sports facilities are not good, thought 56%.

Good to know...

Friendly service
Friendly atmosphere
Hotel Information
Features
Air-conditioned
Airport Shuttle
Bar or Lounge
Business Center
Child Activities
Child Care
Concierge
Fitness Center
Free Wifi
Golf
Handicap
No Smoking
Pets Allowed
Pool
Restaurant
Spa or Sauna
Details
Check-Out
Until 12:00pm
# of Rooms
287
Handicap Accessible
Wheelchair Accessible