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Hard Rock Hotel Riviera Maya - Adults Only - All Inclusive

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9.2
Excellent
3,713 reviews
+52 984 875 1130

Top Amenities

Free Wifi
Free Parking
Free Breakfast
Pool
When you stay at Hard Rock Hotel Riviera Maya - Adults Only - All Inclusive in Puerto Aventuras, you'll be next to a golf course, within a 15-minute drive of Xpu-ha Beach and Xplor Theme Park. This 4.5-star property is 9.5 mi (15.2 km) from Xcaret Eco Theme Park and 3.6 mi (5.8 km) from Dolphin Discovery. Make yourself at home in one of the 577 air-conditioned rooms featuring private spa tubs and LCD televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and designer toiletries.Amenities Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional features at this property include complimentary wireless Internet access, concierge services, and gift shops/newsstands. This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Toro, one of the property's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafés. Relax with a refreshing drink from the swim-up bar or one of the 7 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM. Business, Other Amenities Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
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Carretera Cancun-Chetumal KM 72 Riviera Maya
Puerto Aventuras, 77710
Rooms & Rates
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User Highlights
9.2
Excellent
Vibe
"Fun trip" "New bedding"
88% enjoyed the friendly atmosphere.
100% said it was a stylish hotel.
Wellness Area
"Fabulous massages" "Private hot tub"
Location
"Amazing environment" "Great place to visit"
Only 54% were satisfied with the proximity to shopping.
100% appreciated the closeness to the beach.
Amenities
"Excellent facilities" "Great place for kids"
91% thought the building was wonderful.
88% found the grounds to be nice.
WiFi
"Wide network" "So much internet"
82% said the wifi quality was great.
Service
"Staff is amazing" "Amazing server"
96% found the staff to be very friendly.
90% said the recreation staff was great.
Food
"Cooking beef properly" "Wonderful buffets"
Only 54% were satisfied with the menu.
For 65%, the dining experience was not enjoyable.
Room
"Fantastic view of the ocean" "Excellent rooms"
Only 54% said rooms were big enough.
95% thought the view was good.
Beach
"Tranquil lagoon" "Amazing snorkeling"
Beach sports facilities are great, according to 100%.
78% appreciated the clean beach.
Comfort
"Tranquil lagoon" "Private hot tub"
Only 54% said rooms were big enough.
Beds were acceptable for 51%.
Breakfast
"Huge buffet breakfasts"

Good to know...

Friendly atmosphere
Nice building
Recreation staff is nice
Friendly service
Expert Reviews
Fodor's
Focused on music, this 85-acre all-inclusive resort lets you live out your rock star fantasies while getting pampered by Hard Rock hospitality. The adults-only section (Heaven) is like a...
Hotel Information
Features
Air-conditioned
Airport Shuttle
Bar or Lounge
Business Center
Child Activities
Child Care
Concierge
Fitness Center
Free Breakfast
Free Parking
Free Wifi
Golf
Handicap
No Smoking
Pool
Restaurant
Spa or Sauna
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
577
Fees
Add-ons
  • Airport Shuttle Fee: USD 60 per room (roundtrip)
Handicap Accessible
Wheelchair Accessible