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Hard Rock Hotel Riviera Maya - All Inclusive

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9.2
Excellent
876 reviews
+52 984 875 1130

Top Amenities

Free Wifi
Free Parking
Pool
Fitness Center
Hard Rock Hotel Riviera Maya - All Inclusive offers a private beach where you can enjoy the shade from a beach umbrella or get a beach massage, plus you'll be within a 15-minute drive of Xpu-ha Beach. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and Ayurvedic treatments. The Market, one of 9 restaurants, serves international cuisine and is open for breakfast and dinner. 7 bars/lounges and a nightclub are other highlights at this luxurious resort, and rooms offer upscale touches like private spa tubs and jetted tubs.
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Km 72, Carretera Cancun-Chetumal
Puerto Aventuras, 77710
Rooms & Rates
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User Highlights
9.2
Excellent
Location
"Clean environment" "Famous theme parks"
Service
"Superb staff" "Staff is very friendly"
96% found the staff to be very friendly.
93% said the recreation staff was great.
WiFi
"Great wifi"
83% said the wifi quality was great.
Vibe
"Fun trip" "Make us feel right at home"
82% enjoyed the friendly atmosphere.
100% said it was a stylish hotel.
Food
"Big lobster tails" "Clean dishes"
Only 54% were satisfied with the menu.
Room
"Loads of towels" "A/c broke"
67% said rooms were small.
69% said the view was so-so.
Comfort
"Loud poolside party" "A/c broke"
67% said rooms were small.
Beds were acceptable for 50%.

Good to know...

Friendly atmosphere
Friendly service
Recreation staff is nice
Rooms could be larger
Expert Reviews
Fodor's
Focused on music, this 85-acre all-inclusive resort lets you live out your rock star fantasies while getting pampered by Hard Rock hospitality. The adults-only section (Heaven) is like a...
Hotel Information
Features
Air-conditioned
Airport Shuttle
Bar or Lounge
Business Center
Child Activities
Child Care
Concierge
Fitness Center
Free Parking
Free Wifi
Handicap
No Smoking
Pool
Restaurant
Spa or Sauna
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
1264
Fees
Add-ons
  • Airport Shuttle Fee: USD 60 per room (roundtrip)
Handicap Accessible
Wheelchair Accessible
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