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Country Inn & Suites By Carlson, Rochester Airport-University Area, NY

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7.7
Good
751 reviews
+1 585-427-0131

Top Amenities

Free Wifi
Free Parking
Free Breakfast
Pool
Country Inn & Suites Rochester Airport-University Area features an indoor pool and whirlpool. Several complimentary amenities are included in your stay; breakfast buffet each morning, wired and wireless High Speed Internet service, outdoor parking, weekday newspaper and local phone calls.
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797 East Henrietta Road
Rochester, NY 14623
Rooms & Rates
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User Highlights
7.7
Good
Service
"Attentive staff" "Friendly front desk staff"
95% found the staff to be very friendly.
90% said the reception staff was great.
Location
"Close to the airport" "Shopping near by"
Great parking, according to 90%.
100% enjoyed the restaurants & bars nearby.
Value for money
"Excellent value for the price" "Great price"
100% were happy with the price of the breakfast.
100% were happy with the price.
Breakfast
"Typical breakfast available" "Nice continental breakfast"
100% were happy with the price of the breakfast.
WiFi
"Free wifi" "Fast WiFi"
61% said the wifi quality was bad.
Room
"Welcoming sitting area" "Bed sheets not changed"
Only 52% said rooms were clean enough.
Beds were acceptable for 67%.
Cleanliness
"Bed sheets not changed" "Toilet overflowed"
Only 52% said rooms were clean enough.
57% thought the cleanliness of the hotel was average.
Amenities
"Dated interior" "Stained carpets"
71% thought the building wasn't nice.
92% complained about the elevator.
Wellness Area
"No hot tub" "No jacuzzi"
70% didn't like the fitness area.

Good to know...

Bathroom could be optimized
Furniture needs more attention
Rooms could be larger
Great reception
Hotel Information
Features
Air-conditioned
Business Center
Fitness Center
Free Breakfast
Free Parking
Free Wifi
Handicap
No Smoking
Pool
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
89
Fees
Required
  • Deposit: USD 50.00 per stay
Handicap Accessible
Wheelchair Accessible