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Rochester Riverside Hotel

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6.8
Good
1,885 reviews
+1 585-546-6400

Top Amenities

Free Wifi
Free Breakfast
Pets Allowed
Pool
With a stay at Rochester Riverside Hotel in Rochester (Downtown Rochester), you'll be steps from Rochester Riverside Convention Center and 4 minutes by foot from Monroe Community College. Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is complimentary (available on request).
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Central Business District
120 East Main Street
Rochester, NY 14604
Rooms & Rates
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User Highlights
6.8
Good
Breakfast
"Great buffet breakfast" "Fresh Omelettes"
Breakfast prices were ok, according to 62%.
Location
"Great spot downtown" "Convenient access to the river"
Not enough parking facilities, according to 71%.
For 62%, parking prices were too high.
Service
"Excellent check-in experience" "Snippy lady at the front desk"
81% found the staff to be very friendly.
55% said the reception staff was ok.
Value
"The city provided free of charge" "Charge us for checking out"
Breakfast prices were ok, according to 62%.
The price was ok for 57%.
Food
"Fantastic Eggs Bacon" "Buffet included"
For 53%, the dining experience was not enjoyable.
Only 53% were satisfied with the menu.
Comfort
"Roadside motel" "Air conditioner didn’t work"
Beds were acceptable for 62%.
77% thought it was too noisy.
Room
"Excellent cable tv" "Dirty towel"
59% said rooms were dirty.
Beds were acceptable for 62%.
Vibe
"Rugs are old" "Hotel decor outdated"
85% criticized the unstylish hotel.
For 59%, the lobby entrance was sub-standard.
WiFi
"Internet was not working" "NO USB"
87% said the wifi quality was bad.
Cleanliness
"Dirty towels" "Dirty linen"
59% said rooms were dirty.
74% thought it was rather dirty.
Wellness
60% didn't like the fitness area.
Pool
"Swimming pool was closed" "Pool was not working"
Amenities
"Dirty hallway" "Filthy stairwell"
79% thought the building wasn't nice.
88% complained about the elevator.

Good to know...

Elevator in need of updating
Hotel buildings could use some improvement
Parking is rare
Hotel facilities could use a good clean
Expert Reviews
Gayot
Targeting business travelers, this hotel is within close proximity to the Rochester airport and connected to the Riverside Convention Center. Boasting views of the city and the Genesee...
Hotel Information
Features
Air-conditioned
Airport Shuttle
Bar or Lounge
Business Center
Concierge
Fitness Center
Free Breakfast
Free Wifi
Handicap
No Smoking
Pets Allowed
Pool
Restaurant
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 11:00am
# of Rooms
460
Fees
Add-ons
  • Parking Fee: USD 17.00 per night
  • Pet Fee: USD 50.00 per accommodation, per stay
Handicap Accessible
Wheelchair Accessible