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El Tropicano Riverwalk Hotel

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6.3
Good
3,624 reviews
+1 210-223-9461

Top Amenities

Free Wifi
Pets Allowed
Pool
Fitness Center
Located in San Antonio (Downtown San Antonio), El Tropicano Riverwalk Hotel is within a 15-minute walk of River Walk and San Antonio Majestic Theater. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in San Antonio? This hotel has facilities measuring 37000 square feet (3437 square meters), including conference space. Self parking (subject to charges) is available onsite.
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Downtown
110 Lexington Ave
San Antonio, TX 78205
Rooms & Rates
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User Highlights
6.3
Good
Service
"Clerk denied" "Worst customer service"
82% found the staff to be very friendly.
51% indicated the reception staff was not good.
Location
"No valet parking" "Loved the river walk"
84% liked the proximity to sightseeing.
Not enough parking facilities, according to 76%.
Vibe
"Tropical elegance" "Enjoyable experience"
81% criticized the unstylish hotel.
61% considered the lobby entrance to be so-so.
WiFi
"Wi-fi slow" "Free WiFi"
71% said the wifi quality was bad.
Food
"GIANT cookies" "Under cooked sausage links"
57% did not like what was on the menu.
For 82%, the dining experience was not enjoyable.
Breakfast
"No breakfest" "No complimentary breakfast"
56% said the breakfast was too expensive.
Value
"Paid for 2 rooms" "Wasted my money"
56% said the breakfast was too expensive.
The price was too high for 71%.
Amenities
"Loud construction" "Outdated facility"
56% thought the building wasn't nice.
61% considered the lobby entrance to be so-so.
Room
"Worst nights sleep" "Hotel room stunk"
74% said rooms were dirty.
95% thought they were poorly maintained.
Cleanliness
"Restroom was dirty" "Dirty carpet"
74% said rooms were dirty.
68% thought it was rather dirty.
Comfort
"Ac unit falling off" "Springs broken"
61% didn't like the uncomfortable beds.
75% said rooms were small.

Good to know...

Hotel could use some updating
AC needs updating
Rooms need regular maintenance
Hotel buildings could use some improvement
Hotel Information
Features
Air-conditioned
Bar or Lounge
Business Center
Concierge
Fitness Center
Free Wifi
Handicap
No Smoking
Pets Allowed
Pool
Restaurant
Details
Check-In
From 4:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
306
Handicap Accessible
Wheelchair Accessible