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Layne Hotel

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3.0
198 reviews
+1 415-922-3568

Top Amenities

Free Wi-Fi
Airport Shuttle
Air-conditioned
Spa or Sauna
Putting you just a 5-minute drive from Union Square and Westfield San Francisco Center Shopping Mall, Layne Hotel offers an airport shuttle at scheduled times for USD 15.00 per person. Guests can enjoy the spa tub or take advantage of nearby hiking/biking trails. Rooms feature bonuses like refrigerators and microwaves.
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The Tenderloin
545 Jones St
San Francisco, CA 94102
Rooms & Rates
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Reviews
Overall Guest Score
3.0
Location
"Location is great" "Close to union square"
Not enough parking facilities, according to 69%.
92% liked the proximity to sightseeing.
WiFi
Service
"Very rude and unhelpful staff" "Guy at the front desk was very rude"
53% found the staff to be unfriendly.
71% indicated the reception staff was not good.
Value for money
"Deposit is needed"
Cleanliness
"Room was not clean" "Washrooms are dirty"
75% said rooms were dirty.
Cleanliness of the bathroom was average, said 62%.
Room
"Room was dirty and disgusting" "No garbage cans"
75% said rooms were dirty.
70% complained about the bathroom.
Breakfast
"Breakfast was worse"
Vibe
"Elevator was broken" "Not a very welcoming atmosphere"
For 87%, the lobby entrance was sub-standard.
Comfort
"Room was very small" "Old and uncomfortable bedding"
84% didn't like the uncomfortable beds.
82% said rooms were small.

Good to know...

Old facilities
Poor beds
Bad air conditioning
Wonderful sightseeing
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