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Serrano Hotel

2,724 reviews
+1 415-885-2500

Top Amenities

Free Wifi
Pets Allowed
Fitness Center
Airport Shuttle

Travelers With a Love for the Theater Stay at The Serrano Hotel

What Does a Serrano Hotel Room Include?

Standard rooms include a king, queen, or two double beds, a flat-screen television and stocked mini bar. Suites offer nearly twice as much space, with a sitting area, sofa-bed, and a second television. The Serrano Hotel also has a Wizard of Oz-themed suite with a spectacular view of San Francisco’s theater district.

What Amenities/Features are Available?

The Serrano Hotel has a 24-hour on-site fitness center, room service, and twice weekly complimentary wine tasting hours. A hotel “urban fee” covers Wi-Fi, daily newspapers, use of bicycles, town car service to the financial district during the week, unlimited local calls and faxes, a 10% discount at Jasper’s Corner Tap and Kitchen, and morning coffee and tea service in the lobby.

How much will a stay at the Serrano Hotel cost?

Standard room rates start in the mid-$300 per night range, while suite rates are $400 and up.

What’s There to Do Nearby?

The Serrano Hotel is two blocks west of Union Square. Catch a cable car to famous Chinatown or Fisherman’s Wharf. Located in San Francisco’s Theater District, guests are steps away from enjoying the city’s finest entertainment.

Are Pets Allowed at the Serrano Hotel?

The Serrano Hotel is pet-friendly and a 2015 Fido’s Favorite award winner. For an extra pet fee, guests will receive a dog bed and food and water bowls during their stay. Bottled water, treats, and plastic bags make walks around the city worry-free, and a comprehensive list of pet-related services make sure pets receive needed care.

What’s the Bottom Line?

This boutique hotel is perfect for theater buffs looking for a reasonably priced property near Union Square. Guests seeking a pet-friendly hotel in San Francisco enjoy the service and amenities available for their four-legged companions.

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Union Square
405 Taylor St
San Francisco, CA 94102
Rooms & Rates
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User Highlights
Overall Guest Score
"Complimentary cocktails" "Good beer"
Delicious alcoholic drinks, according to 80%.
"Great restaurants in the area" "Great restaurants and Union Square"
99% liked the proximity to sightseeing.
Parking was ok, according to 50%.
"Staff was wonderful and went out of their way" "Staff was fantastic"
91% found the staff to be very friendly.
61% said the reception staff was ok.
"Serrano is very clean" "Room was impeccably clean"
77% said rooms were clean.
75% thought it was clean.
"Very welcoming feeling" "The hotel itself is charming"
72% criticized the unstylish hotel.
80% enjoyed the lobby entrance.
"Included internet" "Had issues with wi-fi"
55% said the wifi quality was bad.
89% thought it was a great value.
"No pool" "Huge bathroom with Jacuzzi"
"Walls and ceilings were breathtaking" "Carpets and fixtures need updating"
82% said rooms were small.
77% said rooms were clean.
"The breakfast buffet was overpriced and underwhelming" "No breakfast available"
71% were happy with the price of the breakfast.
"Seedy massage" "Fitness center is tiny"
63% didn't like the fitness area.
"A/c is loud" "Plumbing was noisy"
82% said rooms were small.
Beds were acceptable for 69%.

Good to know...

Hotel could use some updating
Average parking
Clean rooms
Rooms could be larger
Expert Reviews
Time Out
Right next door to the more lavish and expensive Monaco, this 17-storey Spanish Revival building is no less decoratively daring.
A fun-and-games theme and free happy hours give the Hotel Serrano character, but they don't hide the fact that this boutique has few amenities.
Original architectural elements dot the colorful lobby, with its whimsically painted beams, high ceilings, large ornate fireplace, and dramatic colonnade.
Hotel Information
Airport Shuttle
Bar or Lounge
Business Center
Child Activities
Fitness Center
Free Wifi
No Smoking
Pets Allowed
Spa or Sauna
From 3:00pm*must be 18 or older to check-in
Until 12:00pm
# of Rooms
  • Deposit: USD 50 per night
  • Resort Fee: USD 25.00 per accommodation, per night
  • Pet Deposit: USD 50 per stay
  • Internet Fee: USD 25 per night (rates may vary)
  • Breakfast Fee: USD 26 per person (approximately)
  • Airport Shuttle Fee: USD 16 per person
  • Parking Fee: USD 54.00 per night (in/out privileges)
  • Pet Fee: USD 50 per pet, per stay
Handicap Accessible
Wheelchair Accessible