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Serrano Hotel

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7.4
Good
2,366 reviews
+1 415-885-2500

Top Amenities

Free Wifi
Pets Allowed
Fitness Center
Airport Shuttle

Travelers With a Love for the Theater Stay at The Serrano Hotel

What Does a Serrano Hotel Room Include?

Standard rooms include a king, queen, or two double beds, a flat-screen television and stocked mini bar. Suites offer nearly twice as much space, with a sitting area, sofa-bed, and a second television. The Serrano Hotel also has a Wizard of Oz-themed suite with a spectacular view of San Francisco’s theater district.

What Amenities/Features are Available?

The Serrano Hotel has a 24-hour on-site fitness center, room service, and twice weekly complimentary wine tasting hours. A hotel “urban fee” covers Wi-Fi, daily newspapers, use of bicycles, town car service to the financial district during the week, unlimited local calls and faxes, a 10% discount at Jasper’s Corner Tap and Kitchen, and morning coffee and tea service in the lobby.

How much will a stay at the Serrano Hotel cost?

Standard room rates start in the mid-$300 per night range, while suite rates are $400 and up.

What’s There to Do Nearby?

The Serrano Hotel is two blocks west of Union Square. Catch a cable car to famous Chinatown or Fisherman’s Wharf. Located in San Francisco’s Theater District, guests are steps away from enjoying the city’s finest entertainment.

Are Pets Allowed at the Serrano Hotel?

The Serrano Hotel is pet-friendly and a 2015 Fido’s Favorite award winner. For an extra pet fee, guests will receive a dog bed and food and water bowls during their stay. Bottled water, treats, and plastic bags make walks around the city worry-free, and a comprehensive list of pet-related services make sure pets receive needed care.

What’s the Bottom Line?

This boutique hotel is perfect for theater buffs looking for a reasonably priced property near Union Square. Guests seeking a pet-friendly hotel in San Francisco enjoy the service and amenities available for their four-legged companions.

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Union Square
405 Taylor St
San Francisco, CA 94102
Rooms & Rates
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User Highlights
7.4
Good
Bar and Beverages
"Complimentary cocktails" "Nice bartenders"
Delicious alcoholic drinks, according to 83%.
Location
"Excellent donut shop" "Great restaurants in the area"
98% liked the proximity to sightseeing.
Parking was ok, according to 54%.
Service
"Front desk staff was excellent" "Staff was amazing"
92% found the staff to be very friendly.
66% said the reception staff was ok.
Cleanliness
"Everything was clean" "Rooms are clean and comfortable"
73% said rooms were clean.
82% thought it was clean.
Vibe
"Friendly boutique hotel" "Old appliances"
72% criticized the unstylish hotel.
85% enjoyed the lobby entrance.
Breakfast
"Breakfest included" "Free morning coffee"
Breakfast prices were ok, according to 63%.
Value for money
"Restaurant overpriced" "DECEPTIVE HOTEL FEE"
82% thought it was a great value.
Breakfast prices were ok, according to 63%.
WiFi
"Included internet" "Free wi-fi"
82% thought it was a great value.
Room
"Excellent mattress" "Minimal accommodations"
82% said rooms were small.
73% said rooms were clean.
Wellness Area
"Including spa" "Seedy massage"
For only 50%, the fitness area was satisfactory.
Comfort
"A/c did not work" "Sheets felt cheap"
82% said rooms were small.
Beds were acceptable for 68%.

Good to know...

Hotel could use some updating
Pleasant entrance area
Rooms need regular maintenance
Clean rooms
Expert Reviews
oyster.com
A fun-and-games theme and free happy hours give the Hotel Serrano character, but they don't hide the fact that this boutique has few amenities.
Frommer's
Original architectural elements dot the colorful lobby, with its whimsically painted beams, high ceilings, large ornate fireplace, and dramatic colonnade.
Lonely Planet
The grand Spanish-revival lobby of the Serrano was completely redone in 2000 using original 1928 blueprints, with updated eye-popping jewel tones and Moroccan patterns.
You can request complimentary yoga kits from the front desk, then take a sauna in the free fitness center.
Hotel Information
Features
Air-conditioned
Airport Shuttle
Bar or Lounge
Business Center
Concierge
Fitness Center
Free Wifi
Handicap
No Smoking
Pets Allowed
Restaurant
Spa or Sauna
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
236
Fees
Required
  • Deposit: USD 50 per night
  • Resort Fee: USD 26.00 per accommodation, per night
Add-ons
  • Pet Deposit: USD 50 per stay
  • Internet Fee: USD 26 per night (rates may vary)
  • Breakfast Fee: USD 26 per person (approximately)
  • Airport Shuttle Fee: USD 16 per person
  • Parking Fee: USD 54.00 per night (in/out privileges)
  • Pet Fee: USD 50 per pet, per stay
Handicap Accessible
Wheelchair Accessible
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