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The Donatello Hotel

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3.7
1,003 reviews
+1 415-441-7100

Top Amenities

Fitness Center
Kitchenette
Child Care
Airport Shuttle
Located in the entertainment district, this downtown San Francisco hotel is a block from the cable car line. The Moscone Center and the Financial District are six blocks away. A medical center, a health spa and shopping possibilities are also nearby. The Donatello Hotel has a sauna and a fitness facility. This 3.5-star San Francisco property features massage and treatment rooms. Business amenities include a 24-hour business center, complimentary wireless Internet access, and meeting rooms for small groups. The Donatello Hotel has a restaurant and a bar/lounge. Room service is available during limited hours. Valet parking is available for a surcharge. The accommodations, renovated in 2012, offer city views. Beds come with triple sheeting, down comforters, and premium bedding. Amenities featured in guestrooms include bathrobes, bathroom TVs, coffee/tea makers, and sofa beds (double). Guestrooms have iPod docking stations, 32-inch LCD televisions with premium cable channels, free movie channels, HBO, ESPN, DVD players, and complimentary wireless Internet. In addition to safes, guestrooms offer phones with voice mail. All guestrooms offer kitchenettes with microwaves, refrigerators, and cookware/dishes/utensils. Housekeeping is available weekly. All rooms are nonsmoking.
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Union Square
501 Post St
San Francisco, CA 94102
Reviews
Overall Guest Score
3.7
Location
"Great location" "Round the city fine"
98% liked the proximity to sightseeing.
100% liked the proximity to shopping.
Bar
"Complimentary coffee" "Great complimentary local wine"
Service
"Friendly staff" "Nice concierge employees"
88% said the reception staff was great.
Housekeeping was great, according to 77%.
Room
"Large room" "Pull out bed easy"
85% said the beds were comfortable.
For only 59%, the bathroom was ok.
Comfort
"Large room" "12th floor was probably the most quiet"
85% said the beds were comfortable.
84% thought it was too noisy.
Vibe
"Very loud night club" "Clean and well kept hotel"
57% considered the lobby entrance to be so-so.
Food
"Adjoining restaurant was quite expensive" "Restaurant was very average"
83% loved the menu selection.
Wellness
"Fitness center is very small and cramped" "Sauna worthy"
100% didn't like the fitness area.
WiFi
"WiFi was either not working properly or very slow" "No computer access"
Breakfast
"Breakfast not included" "No possibility for breakfast in the hotel"

Good to know...

Comfortable beds
Wonderful housekeeping
Noisy
Bad fitness area
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Hotel Information
Air-conditioned
Airport Shuttle
Bar or Lounge
Business Center
Child Care
Concierge
Fitness Center
Handicap
Kitchenette
Restaurant
Spa or Sauna
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
94
Fees
Required
  • Deposit: USD 50.00 per night
Add-ons
  • Parking Fee: USD 28.00 per night (in/out privileges)
Payment
The following cards are accepted:
Handicap Accessible
Wheelchair Accessible