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Hotel El Convento

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9.2
Excellent
1,039 reviews
+1 787-723-9020

Top Amenities

Free Wifi
Pool
Fitness Center
Child Care

Modern Resort Set Against the Backdrop of Old San Juan

Convenient for Cruising or Exploring

The Sheraton Old San Juan Hotel & Casino overlooks the harbor and is convenient to Old San Juan's most popular attractions. The hotel is directly across from the cruise ship piers and only three blocks from the imposing Fort San Cristobal, the largest Spanish-built fortification in the New World.

Guests are within walking distance of a number of bistros, shops, and galleries when they stay at the Sheraton Old San Juan. The Municipality of San Juan also offers a free trolley with stops throughout the historic district, including the often-photographed El Morro, a 16th-century citadel. It's a little over a mile from the hotel and a must-see for anyone coming to Puerto Rico. Condado Beach is also a quick cab or bus ride away.

Some of the Best Amenities are Courtesy of Mother Nature

The Sheraton Old San Juan capitalizes on gorgeous views to serve up some of the most amazing amenities in the heart of old San Juan. Guests will enjoy the rooftop pool, ideal for catching the sun's rays and feasting on expansive views of the harbor and surrounding azure water. Steps away from the pool is the Sheraton's health and fitness club. This room, on the building's top floor, provides guests with delicious views of the San Juan Bay as they work out.

For those who prefer to get their heart pounding from a game of chance, the Sheraton is the only one of San Juan's Casinos with a view of the bay. This small but energetic casino features 350 state-of-the-art slot machines.

Choose the Level of Luxury

These newly renovated rooms come with a delightful Sheraton Sleeper bed and in-room coffee makers with Starbucks coffee. Guests looking to save money on a room can select the traditional room. This room is well-appointed but lacks the stunning views of the deluxe rooms, which offer partial bay and romantic city views. The Sheraton also offers suites and a presidential room for the discerning traveler. 

The Bottom Line

The Sheraton boasts an array of amenities, memorable views, and a convenient site. This hotel serves the mid-range luxury traveler as it's a bit pricier than a lot of the area hotels. There's a surcharge for Sheraton Old San Juan parking, but at a resort this centrally located, there's very little reason for a car. For guests who disagree, there is an on-site car rental facility. 

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100 Cristo St
San Juan, 00901
Rooms & Rates
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User Highlights
9.2
Excellent
Location
"Gorgeous landscape" "Great places to eat"
100% liked the proximity to sightseeing.
100% liked the proximity to shopping.
Amenities
"Lovely old building" "Amazing courtyard"
90% thought the building was wonderful.
98% found the grounds to be nice.
Service
"Restaurant manager apologized" "Exemplary customer service"
95% found the staff to be very friendly.
84% said the reception staff was great.
Vibe
"Gorgeous decor" "Lovely old building"
97% enjoyed the friendly atmosphere.
97% said it was a stylish hotel.
Bar and Beverages
"Wonderful mojito" "Great bartender"
Delicious alcoholic drinks, according to 86%.
Food
"Modern flavor" "Loved the wine and cheese"
100% enjoyed the side dishes.
Yummy desserts, said 96%.
Value for money
"Free massages" "Complimentary wine and cheese"
95% were happy with the price.
85% were happy with the price of the breakfast.
Breakfast
"Delicious continental breakfast" "One of the best French toast"
85% were happy with the price of the breakfast.
Room
"Restroom is small" "Phones did not work"
Only 50% said rooms were big enough.
73% said rooms were clean.
WiFi
64% said the wifi quality was bad.

Good to know...

Good side dishes
Friendly service
Wonderful sightseeing
Friendly atmosphere
Expert Reviews
Afar Magazine
Obviously, the Hotel El Convento has changed since the days it was home to Carmelite nuns living simple lives dictated by their vows of poverty. Today, guests enjoy every indulgence in...
Lonely Planet
Historic monument, tapas restaurant, meeting place, coffee bar and evocative colonial building…without a doubt El Convento is Puerto Rico’s most complete atmospheric and multifaceted hotel.
Frommer's
Puerto Rico's most famous hotel came back to life after a 1997 restoration, and it remains one of the most charming historic hotels in the Caribbean and a quintessential Old San Juan experience.
Hotel Information
Features
Air-conditioned
Bar or Lounge
Business Center
Child Care
Concierge
Fitness Center
Free Wifi
Handicap
Pool
Restaurant
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
58
Fees
Add-ons
  • Parking Fee: USD 20 per day
  • Rollaway Bed Fee: USD 35.00 per night
  • Breakfast Fee: between USD 15 and USD 25 per person (approximately)
Smoking
Some smoking-allowed rooms
Handicap Accessible
Wheelchair Accessible
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