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Pacific Inn Santa Cruz

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5.5
Fair
924 reviews
+1 831-425-3722

Top Amenities

Free Wifi
Free Parking
Pets Allowed
Pool
With a stay at Pacific Inn Santa Cruz, you'll be centrally located in Santa Cruz, within a 5-minute drive of Santa Cruz Beach Boardwalk and Main Beach. Featured amenities include complimentary wired Internet access, express check-in, and express check-out. Free self parking is available onsite.
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Santa Cruz
330 Ocean St
Santa Cruz, CA 95060
Rooms & Rates
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User Highlights
5.5
Fair
Location
"Close to downtown" "Ample parking"
95% appreciated the closeness to the beach.
Parking was ok, according to 55%.
Service
"Manager apologized" "House keeper clean"
76% found the staff to be very friendly.
60% said the reception staff was ok.
Value
"Cheap motel" "Excessive cleaning"
83% were happy with the price of the breakfast.
Pool
"Pool not working" "Pool noisy"
Dirty pool, said 91%.
Comfort
"Towels were tiny" "Hair on the sheets"
68% didn't like the uncomfortable beds.
52% said rooms were small.
Room
"Toilet seat disgusting" "Filthy tub"
89% complained about the bathroom.
95% thought they were poorly maintained.
Breakfast
"Continental breakfast was lacking" "No eggs"
83% were happy with the price of the breakfast.
Amenities
"Older facility" "Narrow walkway"
79% thought the building wasn't nice.
For 100%, the lobby entrance was sub-standard.
Cleanliness
"Dirty carpets" "Filthy tub"
87% said rooms were dirty.
86% thought it was rather dirty.

Good to know...

Rooms need regular maintenance
Bathroom could be optimized
Furniture needs more attention
Bathroom needs cleaning
Hotel Information
Features
Air-conditioned
Free Parking
Free Wifi
Handicap
No Smoking
Pets Allowed
Pool
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 11:00am
# of Rooms
36
Handicap Accessible
Wheelchair Accessible