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Pacific Inn Santa Cruz

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5.5
Fair
855 reviews
+1 831-425-3722

Top Amenities

Free Wifi
Free Parking
Pets Allowed
Pool
With a stay at Pacific Inn Santa Cruz, you'll be centrally located in Santa Cruz, within a 5-minute drive of Santa Cruz Beach Boardwalk and Main Beach. Featured amenities include complimentary wired Internet access, express check-in, and express check-out. Free self parking is available onsite.
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Santa Cruz
330 Ocean St
Santa Cruz, CA 95060
Rooms & Rates
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User Highlights
5.5
Fair
Location
"Close to downtown" "Ample parking"
96% appreciated the closeness to the beach.
Parking was ok, according to 66%.
Service
"Friendly welcome" "Fast check in"
79% found the staff to be very friendly.
70% said the reception staff was great.
Wellness
"Hot tub broken" "Hot tub is cold"
85% said that wellness & sports facilities were unclean.
Pool
"Pool not working" "Pool noisy"
Dirty pool, said 91%.
Room
"Dirty door" "Dirty linen"
97% thought they were poorly maintained.
90% complained about the bathroom.
Breakfast
"There was no continental breakfast" "No eggs"
89% were happy with the price of the breakfast.
Comfort
"Towels were tiny" "Dirty linen"
64% didn't like the uncomfortable beds.
71% said rooms were small.
Amenities
"Older facility" "Narrow walkway"
79% thought the building wasn't nice.
75% thought the facilities needed updating.
Food
"Not even a cafeteria" "No fruits"
89% did not enjoy the desserts.
Cleanliness
"Dirty door" "Dirty linen"
86% said rooms were dirty.
84% thought it was rather dirty.

Good to know...

Rooms need regular maintenance
Bathroom could be optimized
Furniture needs more attention
Hotel facilities could use a good clean
Hotel Information
Features
Air-conditioned
Free Parking
Free Wifi
Handicap
No Smoking
Pets Allowed
Pool
Spa or Sauna
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 11:00am
# of Rooms
36
Fees
Required
  • Damage Deposit: USD 250.00 per stay
  • Deposit: USD 250.00 per stay
Add-ons
  • Pet Fee: USD 20 per pet, per night
  • Pet Deposit: USD 20 per night
Handicap Accessible
Wheelchair Accessible