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Hotel Empire in Shinjuku

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7.0
Good
1,576 reviews
+81 3-3368-9600

Top Amenities

Free Wifi
Air-conditioned
No Smoking
When you stay at Hotel Empire in Shinjuku in Tokyo, you'll be in the business district, within a 15-minute drive of Tokyo Metropolitan Government Building and Shinjuku Gyoen National Garden. Featured amenities include express check-in, express check-out, and a 24-hour front desk.
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Shinjuku
1-15-33 Hyakunincho, Shinjuku-ku
Tokyo, 169-0073
Rooms & Rates
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User Highlights
7.0
Good
Location
"Near Shinjuku station" "Near to JR station"
99% thought it was easy to get to the train station.
96% liked the proximity to shopping.
Service
"Friendly staff" "Front desk staff responsive"
98% found the staff to be very friendly.
79% said the reception staff was great.
WiFi
"No internet access" "Wifi worked great"
71% said the wifi quality was bad.
100% thought it was a great value.
Cleanliness
"Smelly toilet" "Dirty sheets"
60% said rooms were dirty.
73% said the bathroom was dirty.
Room
"Towels were tiny" "Smelly toilet"
82% complained about the bathroom.
78% said rooms were small.
Vibe
"Facilities are getting old" "Aged bathroom"
93% criticized the unstylish hotel.
67% thought the atmosphere was somewhat friendly.
Amenities
"Facilities are getting old" "Broken table"
72% thought the building wasn't nice.
100% thought the facilities needed updating.
Comfort
"Not much desk space" "Towels were tiny"
78% said rooms were small.
Beds were acceptable for 50%.

Good to know...

Rooms in need of an update
Bathroom could be bigger
Rooms need regular maintenance
Rooms could be larger