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Shinjuku Granbell Hotel

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8.0
Excellent
8,866 reviews

Top Amenities

Free Wifi
Restaurant
Bar or Lounge
Handicap
Located in Tokyo (Shinjuku), Shinjuku Granbell Hotel is a 4-minute walk from Samurai Museum and 9 minutes by foot from Isetan Department Store Shinjuku. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
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Shinjuku
2-14-5 Kabuki-cho Shinjuku
Tokyo, 160-0021
Rooms & Rates
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User Highlights
8.0
Excellent
Bar
"Wonderful rooftop bar" "Lovely roof top bar"
Alcoholic drinks were not bad, according to 69%.
Lovely bar service, according to 100%.
Location
"Perfect for dining out" "Amazing city"
Near to public transport, according to 85%.
71% thought it was easy to get to the train station.
Cleanliness
"Everything was spotless" "Rooms cleaned well"
81% said rooms were clean.
82% thought it was clean.
Service
"Superb English" "Seamless trip"
85% found the staff to be very friendly.
63% said the reception staff was ok.
Breakfast
"Excellent buffet breakfast" "Excellent variety at breakfast"
Breakfast prices were ok, according to 51%.
Room
"Phone supplied in the room" "Walls scratched"
80% said rooms were small.
81% said rooms were clean.
Food
"There are plenty of eating options" "No cheese"
70% loved the menu selection.
Desserts were ok, said 52%.
Comfort
"Noisy toilet" "Toilet room was tiny"
80% said rooms were small.
Beds were acceptable for 68%.
Wellness
"There was no gym" "No gym"
71% didn't like the fitness area.
WiFi
"Worst Wi-Fi" "Worst wi-fi connection"
86% said the wifi quality was bad.

Good to know...

Wifi quality could be improved
Clean rooms
Rooms could be larger
Close to public transport