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Chelsea Hotel, Toronto

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7.8
Good
16,091 reviews
+1 416-595-1975

Top Amenities

Free Wifi
Pets Allowed
Pool
Fitness Center
A stay at Eaton Chelsea places you in the heart of Toronto, walking distance from Yonge-Dundas Square and Ryerson University. This family-friendly hotel is close to University of Toronto and Toronto Public Library. Make yourself at home in one of the 1590 guestrooms. Your room comes with a pillowtop bed. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Bathrooms feature shower/tub combinations, designer toiletries, and hair dryers. Take advantage of recreational opportunities offered, including a health club, an indoor pool, and a spa tub. Additional features include complimentary wireless Internet access, supervised childcare/activities, and babysitting/childcare. Enjoy a meal at a restaurant or in a coffee shop/café. Or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Buffet breakfasts are available for a fee. Featured amenities include a business center, limo/town car service, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.
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Downtown West
33 Gerrard St W
Toronto, ON M5G1Z4
Rooms & Rates
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User Highlights
7.8
Good
Location
"Wonderful restaurants nearby" "Downtown amazing"
Not enough parking facilities, according to 67%.
94% liked the proximity to shopping.
Service
"Delightful staff" "Amazing customer service"
91% found the staff to be very friendly.
Housekeeping was ok, according to 63%.
Wellness
"Free spa" "Hot tubs perfect"
top-notch fitness area, thought 82%.
91% loved the sauna.
Pool
"Amazing slide" "Great water slide"
Clean pool, said 74%.
Breakfast
"No complimentary breakfast" "No croissants"
68% said the breakfast was too expensive.
Room
"Dirty sheets" "Disgusting tub"
Only 53% said rooms were clean enough.
70% said the beds were comfortable.
Value
"Continental breakfast overpriced" "Cheap toilet paper"
68% said the breakfast was too expensive.
The price was too high for 73%.
WiFi
"Wi-Fi hardly worked" "Internet terrible"
80% said the wifi quality was bad.

Good to know...

Hotel could use some updating
Hotel buildings could use some improvement
Friendly service
Bathroom could be optimized
Hotel Information
Features
Air-conditioned
Bar or Lounge
Business Center
Child Activities
Child Care
Concierge
Fitness Center
Free Wifi
Handicap
No Smoking
Pets Allowed
Pool
Restaurant
Spa or Sauna
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 11:00am
# of Rooms
1590
Handicap Accessible
Wheelchair Accessible