In the spring of this year, Skype introduced users to a new world of conversational computing—where conversations become the new platform. This paradigm shift is enabling Skype’s machines to harness the power of human conversation, leading to endless improvements in efficiency, intelligence, and, of course, fun. In 2017, the company can’t wait to show you how they are pushing this shift even further.
Hipmunk was one of the earliest companies to join Skype on their AI mission, via our Hello Hipmunk bot. While Hello was an early success on Skype’s platform, we have continued to innovate. For consumers, travel planning is often a nightmare—the planning, the logistics. Pick 10 random people, and you’ll likely find that they have different questions, concerns, and priorities when it comes to planning a vacation. With bots, gone are the rigid controls and forms of apps. You can now interact with bots using natural language, as if talking to a human. And, now that we have joined forces with Concur, the bot will get even smarter and more personal for business travelers, given that 70 percent of large corporations use Concur Travel. The end result? People are happy and Hello Hipmunk is understanding them like never before.