Hey there – Thanks for visiting the Hipmunk Navigator’s help page!
We’re called “Navigators” because we help you navigate our products. For help using our website & apps, or for questions about bookings found using Hipmunk, the best place for answers are these help articles. You can also check out our HipTip page for quick how-to videos.
If you can’t find what you’re looking for, shoot us an email to firstname.lastname@example.org. We’re happy to help! Please keep in mind that we’re a chipmunk sized company. Due to volume we receive, we’re only able reply back to questions that aren’t answered here.
If you have feedback on our site, excellent! We love to improve and delight our customers so we share all feedback directly to our product team. Please be specific in what you’re suggesting so our team can understand the request and get on board!
– Your head Navigator, Chestnut
Manage email preferences, & keep all your travel planning tools in one place!
All your post reservation questions answered!
- Hotel check-in help
- Manage your hotel reservation
- Get your flight confirmation
- Manage your flight reservation
- Provider contacts & resources
Search hotels & Airbnbs in the area you want & with your top amenities!
- Run a basic hotel search
- Change currency
- Hotel searching tools
- Hotel “Best Match”
- Searching for Airbnb
- Update hotel Information
Search cheap flights from OTA’s, discount sites, and direct with the airlines!
- Run a basic flight search
- Understanding your flight results
- Change currency
- Sorting by “Agony”
- Price, taxes, & fees
- Price differences
- Price in fare alert is missing
Tools & hacks to find the least agonizing & cheap flights!
- Setting a fare alert
- Searching with flexible dates
- Search multiple airports at once
- Find flights from ITA Matrix
- Amtrak trains
- Filter using the “Time Sliders”
General Hipmunk help & info that didn’t really fit anywhere else :)
- Why use Hipmunk?
- What is a “meta” search engine?
- Security Issues
- If you would like to report a security issue, please click here
Couldn’t find what you were looking for? Want to make a suggestion or think we need another help article? No problem! You can reach our support team by filling out our Contact Form.