Hipmunk Help & Tool Tips

Hey there – Thanks for visiting the Hipmunk Navigator’s help page!

We’re called “Navigators” because we help you navigate our products. For help using our website & apps, or for questions about bookings found using Hipmunk, the best place for answers are these help articles. You can also check out our HipTip page for quick how-to videos.

If you can’t find what you’re looking for, shoot us an email to support@hipmunk.com. We’re happy to help! Please keep in mind that we’re a chipmunk sized company. Due to volume we receive, we’re only able reply back to questions that aren’t answered here.

If you have feedback on our site, excellent! We love to improve and delight our customers so we share all feedback with our team. Please be specific in what you’re suggesting so our team can understand the request and get on board!

– Your head Navigator, Chestnut

To find a solution, try looking at things from a new perspective

Please advise: Be on the lookout for impersonators conducting a Timeshare Scam

Account Management

Manage email preferences, & keep all your travel planning tools in one place!

Reservation Questions

All your post reservation questions answered!


Search hotels & Airbnbs in the area you want & with your top amenities!


Search cheap flights from OTA’s, discount sites, and direct with the airlines!

Tools & hacks to find the least agonizing & cheap flights!

Mixed Nuts

General Hipmunk help & info that didn’t really fit anywhere else :)

Didn’t find what you were looking for? Want to make a suggestion? Or think we need another help article? No problem!

Get more Hipmunk help by sending the Navigators an email at support@hipmunk.com. We’ll get back to you as soon as we can!